Rosalina Munoz

• Coordinate and update changes to an agreement that might occur during the contract lifetime.
• Double-checked plans and specifications of contract work for company compliance.
• Oversaw over 20 contracts using Job Boss automatic system as well as manual strategies.
• Performed routine clerical tasks by scanning, filing, and copying documents.
• Executed record filing system to improve document organization and management.
• Prepared agendas and maintained calendars to be prepared for meetings and events.
• Receive, review, and sort incoming deliveries and packages to dispatch and distribute to the correct department.
• Monitored incoming contracts and service agreements for correct pricing and information.
• Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
• Stored and filed contract documents in orderly, organized systems.
• Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration department.
• Ensured timely payment and invoicing by closely monitoring contract performance and adherence to payment schedules.
• Reduced legal disputes by meticulously verifying contract compliance and documentation accuracy.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
• Streamlined document preparation, ensuring accuracy and compliance with industry standards.

• Responded to in-person, telephone and email requests for information with friendly and knowledgeable service.
• Improved information accessibility for students by maintaining and updating bulletin boards and digital displays.
• Promptly received and forwarded about 20 incoming communications, such as phone calls, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Answered and managed about 30 incoming and outgoing calls while recording accurate messages.

• Opened and properly distributed incoming and outgoing mail.
• Provided clerical support to employees, including copying, faxing and file documentation.
• Assisted with planning and executing diverse faculty, student events.
• Wrote and reviewed documents such as student reference letters.

• Worked with supervisor and other team leaders to manage and prioritize staffing assignments to meet customer demand and production schedules.
• Drove daily production of at least 120 daily orders with effective communication and leadership.
• Completed and recorded all recycling and rework documentation with a 95% degree of accuracy.
• Managed product quality to guarantee compliance with quality policies, procedures, and systems.