Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalind Ashmon

Woodbridge,VA

Summary

Organized and dependable candidate seeking a new career to leverage my abilities into a telework/remote job opportunity.

Overview

17
17
years of professional experience

Work History

Homemaker

Self-Employed
05.2012 - Current
  • Provided child care for multiple parents with a proven ability to be flexible, a strong communicator and listener, resulting in several long term care arrangements
  • Proven ability to learn quickly and adapt to new situations of uniquely group and individual needs
  • Organized and detail-oriented stay at home Mom with a strong work ethic capable of multi tasking several projects
  • Managed a household budget for 4 individuals, and increased over 25% monthly savings using various financial planning techniques
  • Demonstrated strong organizational and time management skills while managing multiple in-home and extra curricular projects
  • Volunteered/participated in several grade school activities & partnered with other parent's in educational, social and recreational outings

Call Center Representative

Publishers Circulation Fulfillment Inc.
02.2011 - 04.2012
  • Managed high call volumes while providing timely and exceptional customer support and maintaining professional composure
  • Handled 50 plus daily call center interactions, effectively resolving complex issues and ensuring client satisfaction at all times
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Processed debit and credit card and electronic check payments.

Call Center Representative

Dial America Marketing
07.2009 - 12.2010
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Approved and terminated customer contracts upon request.

Day Care Provider

Gingerbread House Learning Center
09.2007 - 05.2009
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children


Education

GED -

Florida Community College
Jacksonville, FL

Skills

  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Customer Service
  • Time Management
  • Problem-Solving
  • Active Listening

Timeline

Homemaker

Self-Employed
05.2012 - Current

Call Center Representative

Publishers Circulation Fulfillment Inc.
02.2011 - 04.2012

Call Center Representative

Dial America Marketing
07.2009 - 12.2010

Day Care Provider

Gingerbread House Learning Center
09.2007 - 05.2009

GED -

Florida Community College

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Rosalind Ashmon