Meticulous and detail-oriented professional with a strong foundation in language and grammar. Experienced in teaching and eager to apply skills to a proofreading role. Demonstrated ability to identify and correct errors in written content. Excellent communication and organizational skills. Committed to delivering high-quality, error-free materials.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Energy Advisor
ICF via AdNet Consulting Firm
09.2024 - 02.2025
Educated homeowners about renewable energy options, identified energy-saving opportunities and recommended appropriate solutions to promote sustainable living.
Guided customers in scheduling, modifying, and/or canceling their home energy audits, ensuring a seamless and efficient experience tailored to their needs
Processed rebate applications submitted by customers and approved payouts for energy-efficient appliances, following company procedures and guidelines.
Collaborated with co-workers, trainers, and management in monthly team meetings to discuss updates, trends, and process improvements to streamline uniformity, and improve productivity and quality
Facilitated coordination among stakeholders during project execution resulting in timely completion of efficiency upgrades.
Stayed current on industry trends and emerging technologies, ensuring up-to-date advice for clients seeking innovative solutions.
Teacher
N.H. Pilate Middle School
08.2022 - 06.2023
Utilized various mediums for teaching Mississippi College and Career Readiness Standards in English Language Arts
Participated in department meetings to provide input to colleagues about student achievement and improvement
Shifted between formal and informal methods of teaching to keep students engaged
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Teacher
Marion Park Alternative School
02.2018 - 06.2022
Monitored and tracked students’ daily academic and behavioral progress to ensure established goals were achieved and maintained.
Supported student physical, mental, and social development using classroom games and activities and incorporating daily Social Emotional Lessons.
Facilitated and assisted students with assigned academic tasks and projects to ensure timely completion and prompt submission to their respective schools.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional and behavioral strategies.
Prepared and submitted students' transition packets to the Administrative staff for review of successful program completion requirements.
Licensed Insurance Underwriter
Government Employees Insurance Company, GEICO
08.2001 - 07.2013
Examined new and seasoned book of business to determine acceptability and to control
Evaluated severity and quantity of claims filed by the insured for proper consideration of premium and risk
Applied applicable endorsements and rated policies to ensure safe profitable distribution of risks, using reference materials and company guidelines
Utilized critical thinking skills in process reviews to assist with streamlining company procedures and guidelines between departments
Designed reference manuals and performed refresher training to Field Agents that aligned with current underwriting guidelines and practices
Aided internal Customer Service Agents and supervisors as Underwriting Help Desk auditor
Education
Bachelor of Arts - English
Tougaloo College
Tougaloo, MS
05-2000
Skills
Public speaking
Time Management
Attention to Detail
Risk Assessment & Management
Team-Collaboration
Analytical Decision-making
Business Growth mindset
Insurance Knowledge
Policy Adjustment
Data Collections
Instructional Methods
Learning Modalities
Certification
State Teaching Certification or License - Mississippi Department of Education (Emergency License - Expired 2023)
Six Sigma Certification
Student Assessment Practices Certificate – Educational Testing Service (ETS) or Professional Development Organizations.
School Violence Prevention and Intervention Workshop Certificate - Mississippi Certified Providers.
Praxis Series Tests Certification - Educational Testing Service (ETS).
Bullying Prevention Training Certificate – Anti-Bullying Programs or State Departments of Education.
First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
Child Abuse Identification & Reporting Certification - Mississippi Department of Health Services or equivalent.
Leader in Me
Property and Casualty Licenses - Virginia (VA), North Carolina (NC), Pennsylvania (PA), West Virginia (WV), Tennessee (TN), Ohio (OH), Delaware (DE), Connecticut (CT), Washington, D.C. (DC), and Maryland (MD) Department of Insurance. Please note that all licenses are currently expired.
Timeline
Energy Advisor
ICF via AdNet Consulting Firm
09.2024 - 02.2025
Teacher
N.H. Pilate Middle School
08.2022 - 06.2023
Teacher
Marion Park Alternative School
02.2018 - 06.2022
Licensed Insurance Underwriter
Government Employees Insurance Company, GEICO
08.2001 - 07.2013
Bachelor of Arts - English
Tougaloo College
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