Rosalind Burks
Paralegal
Columbia,SC
Summary
Ambitious Paralegal offering in-depth knowledge of legal terminology and principles. Excels at prioritizing competing tasks and ascertaining future needs. Expertly assists lawyers and attorneys in executing legal transactions and drafting and processing legal documents.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paralegal
South Carolina Department of Social Services
Columbia, SC
10.2023 - Current
- Assist Attorneys' with providing legal services and representation in Family Courts on issues relative to child protection, foster care, adoption, child day care, and adult protection
- Utilize the Legal Case Management System (LCMS) to prepare pleadings, orders, notices, and other documents
- Maintaine exact LCMS data by inputting documents and information including names of parties, addresses, and hearing outcomes
- File, organize, initiation and verification of service and ensure all parties are properly served, distribution of treatment plans, preparation and distribution of dockets to appropriate parties, draft proposed orders for attorney review, process continuance requests, and re-docket subsequent hearings for Family Court cases
- Draft pleadings, motions, and proposed orders for attorney's review; file pleadings, motions, notices, and other legal documents with the Clerk of Court; circulate, file, and serve orders
- Assist with hearings and trials, assist with the orderly flow of cases into the courtroom, and maintain accurate notes reflecting attendance, testimony, evidence, and the Court's ruling
- Collect, assemble and verify reports, documents and exhibits for use by attorney in preparation of court cases
- Acts as liaison between the attorney and DSS staff members
- Support attorneys in client meetings with administrative assistance and documentation
- Organize evidence to prepare for trial.
- Created spreadsheets to track case information and deadlines.
- Drafts correspondence to clients and other attorneys.
- Maintain calendars for upcoming court dates or deadlines related to cases.
Claims Analyst
Verisk
10.2020 - 10.2023
- Completes intake of incoming referrals into claims system, including follow-up of incomplete referrals for missing information as well as signed consent forms from injured parties and attorneys where applicable
- Comprehensive review, analysis, and response to development letters
- Serve as primary point of contact for assigned clients
- Communication includes, but is not limited to, client inquiries, case status requests, case updates, and general subject matter questions
- Responsible for successful communication, prompt responses, and providing overall excellent customer service
- Verified and analyzed data used in settling claims to confirm claims and settlements according to company practices and procedures
- Communicate openly, forcefully and effectively
- Utilize a variety of analytical techniques to ensure all claims are properly prepared
- Aid and help the Manager and Director with developing team members, training and influencing new hires.
Paralegal
South Carolina Department of Social Services
Columbia, SC
09.2019 - 10.2020
- Assisted Attorneys' assigned county office to provide legal services and representation in Family Courts on issues relative to child protection, foster care, adoption, child day care, and adult protection
- Utilized the Legal Case Management System (LCMS) to prepare pleadings, orders, notices, and other documents
- Maintained exact LCMS data by inputting documents and information including names of parties, addresses, and hearing outcomes
- Filed, organized, initiation and verification of service and ensure all parties are properly served, distribution of treatment plans, preparation and distribution of dockets to appropriate parties, draft proposed orders for attorney review, process continuance requests, and re-docket subsequent hearings for Family Court cases
- Drafted pleadings, motions, and proposed orders for attorney's review; file pleadings, motions, notices, and other legal documents with the Clerk of Court; circulate, file, and serve orders
- Assisted with hearings and trials, assist with the orderly flow of cases into the courtroom, and maintain accurate notes reflecting attendance, testimony, evidence, and the Court's ruling
- Collected, assemble and verify reports, documents and exhibits for use by attorney in preparation of court cases
- Acted as liaison between the attorney and DSS staff members
- Supported attorneys in client meetings with administrative assistance and documentation
- Organized evidence to prepare for trial.
Paralegal/Contract Position
South Carolina Department of Mental Health
Columbia, SC
03.2019 - 09.2019
- Opened new files for new court orders of evaluations for defendants
- Requested necessary records needed to aid in efficient evaluations
- Provided administrative support to Psychologist in Forensics and Sexually Violent Predators Department of SC DMH
- Prepared forensic reports to be distributed to prosecutors, defense attorneys and other parties involved in the care of Resident
- Kept statistics and data regarding reports and court orders for evaluations
- Scheduled appointments and maintain calendars for several Dr's regarding evaluations and annual reviews of residents
- Other administrative duties needed throughout the day
- Investigated facts with thorough research of public records and internet sources
- Drafted and proofed legal correspondence to verify details and reduce errors
- Answered incoming inquiries or distributed to attorneys
- Provided product information and resolved concerns to assist customers.
Paralegal
Law Office of Toyya Brawley-Gray
Columbia, SC
09.2018 - 03.2019
- Provide general office support for plaintiff Attorney specializing in worker’s compensation and insurance liability
- Maintain and organize new and established files, photocopy, maintain calendars, submit invoices for payment, coordinate meetings, calls and conferences
- Set up new cases in the case management system
- Prepare and finalize basic correspondence and other documents as necessary; format, proofread, and finalize detailed correspondence, pleadings, and other legal documents
- Establish and maintain paper and electronic filing systems; classify, sort and file correspondence, records, and other documents
- File pleadings in state and federal trial courts using electronic filing and conventional filing systems; communicate with court staff, as necessary; keep current with changes in court rules and filing procedures
- Perform general research and support activities to assist attorneys.
Paralegal
Richland County Solicitor's Office
Columbia, SC
09.2014 - 09.2018
- Compiled discovery and ensured that defense receives all relevant information pertaining to criminal cases
- Assigned indictment numbers to cases as needed for court
- Conducted case law legal research utilizing Westlaw, Lexis Nexis and other forms of legal resources
- Assisted 4 attorneys with preparation for, and during trial proceedings by conducting legal research, gathering of witnesses, organizing evidence, and such
- Accompanied attorneys during the interview process and notated information for preparation of subsequent interviews with witnesses
- Prepared legal documents such as correspondence, subpoenas, deposition notices, pretrial orders and motions
- Handled day to day administrative tasks such as filing paperwork, answering the phone, greeting clients, and maintaining the organization of reference files for the caseload of 4 attorneys
- Gathered, reviewed, analyzed, and organized documents, records, and information from internal and external agencies
- Documented and tracked progress of information through database
- Communicated with Assistant Solicitor on status of cases and projects
- Prepared for, attends and assists at meetings or proceedings related to cases or projects
- Supervised and assign duties to interns
- Assisted with all administrative tasks including scanning/copying of documents, scheduling of meetings, coordination of schedules, and other tasks as needed.
Patient access representative
Prisma Health Richland-Childrens Hospital
01.2006 - 09.2014
- Interviews patients or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information
- Enters accurate information into computer database, accesses database scans documents according to departmental guidelines
- Follows up for incomplete and missing information
- Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor
- Information obtained through insurance verification must always be documented in the system
- Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB
- Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained
- Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter
- Receives payments and issues receipts, actively working toward collection goals
- Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures
- Prepares and distributes appropriate reports, documents, and patient identification items as required
- This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc
- Communicates to patients their estimated financial responsibility
- Requests payment prior to or at the time of service
- Refer patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program.
Education
MPA Public Administration -
South University
09.2015
BS Legal Studies -
South University
06.2014
AS Paralegal Studies -
South University
05.2012
Skills
- Ability to perform a wide range of assignments
- Handling multiple projects simultaneously
- Self-reliance
- Resourcefulness
- Legal research skills
- Attorney Support
- Proficient in MS Office
- Understands confidentiality
- Records Management
- Office Administration
- File Organization
- Legal writing
- Administrative Support
- File and Records Management
- Calendar Management
- Subpoena coordination
Certification
South Carolina Notary Public
Timeline
Paralegal
South Carolina Department of Social Services
10.2023 - Current
Claims Analyst
Verisk
10.2020 - 10.2023
Paralegal
South Carolina Department of Social Services
09.2019 - 10.2020
Paralegal/Contract Position
South Carolina Department of Mental Health
03.2019 - 09.2019
Paralegal
Law Office of Toyya Brawley-Gray
09.2018 - 03.2019
Paralegal
Richland County Solicitor's Office
09.2014 - 09.2018
Patient access representative
Prisma Health Richland-Childrens Hospital
01.2006 - 09.2014
MPA Public Administration -
South University
BS Legal Studies -
South University
AS Paralegal Studies -
South University
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