Rosalind Cardenas

• Operated POS terminals to input orders, split bills and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Greeted customers, answered questions and recommended specials to increase profits.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Served food and beverages to patrons and immediately remedied issues with orders.

• Answered phone to take messages or redirect calls to colleagues.
• Maintained records and personnel files to drive administration and office support.
• Answered office phone and emails to schedule appointments, answer questions and document information.
• Created reports and other types of documentation, which often contained sensitive and confidential data.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Provided exemplary training in office procedures and policies to new employees.
• Managed daily office operations, including scheduling appointments and managing incoming calls.
• Provided administrative support to the project team, including scheduling meetings, making travel arrangements, preparing agendas, taking meeting notes and distributing minutes.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Performed scheduled inventory counts and supply audits.
• Coached, mentored and trained team members in order to improve their job performance.
• Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Developed and implemented operational policies and procedures to ensure efficient business operations.
• Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.

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• Trained employees on additional job positions to maintain coverage of roles.
• Minimized staff turnover through appropriate selection, orientation and training.
• Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
• Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
• Monitored staff performance and addressed issues.

• Researched and identified ingredients and nutritional components of foods, diets and menu choices.
• Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
• Reviewed records and assessed nutritional condition of at-risk athletes, including individuals with unplanned weight changes to keep tabs on potential issues and then reported to Registered Dietitian.
• Assessed athletes overall physical health with body composition scale measurements (Bod Pod/Dexa Scans)
• Analyzed athlete eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness while brainstorming with Registered Dieticians.
• Collaborated extensively with interdisciplinary care team to meet nutritional needs of each athlete with supervision and guidance with Registered Dietitian

• Answered phone calls and welcomed visitors to office.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Monitored calendars and scheduled appointments based on availability and established load limits.
• Collected payments, issued receipts and updated accounts to reflect new balances.
• Proofread and corrected correspondence and reports for error-free documentation.
• Dispersed incoming mail to correct recipients throughout office.