Rosalind Londy
Macon,GA
Summary
Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance. Success driving participation by leveraging employee incentives, employing engaging training methods and implementing team-building activities to meet training needs. Bringing [Number] years of [Industry] expertise, including proficiency in [Software].
Enthusiastic Training Specialist eager to create effective training programs to meet changing employer and staff needs. Experienced in working with leaders to determine specific requirements. Ready to offer [Type] skills gained over [Number]-year [Type] industry career to long-term position.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Operator Trainer
Kumho Tire
Macon, GA
10.2022 - Current
- Scheduled refresher courses for existing employees to update their skillset.
- Maintained accurate records of employee training activities.
- Created instructional materials, such as handouts, videos, slideshows, to enhance learning experience.
- Demonstrated proper techniques for operating equipment and machines.
- Developed and implemented a comprehensive training program for new operators.
- Provided technical support when required during troubleshooting activities.
- Provided guidance to operators in the use of equipment and machinery.
- Monitored progress of trainees through regular assessments and tests.
- Conducted on-site training sessions to ensure compliance with safety regulations.
- Explained goals and expectations required of trainees.
Team Leader
Aspen Products Inc
Macon, GA
04.2018 - 10.2022
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Reviewed completed work to verify consistency, quality and conformance.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Assistant Store Manager
Dollar General Store
Macon, GA
10.2018 - 08.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
Education
High School Diploma -
Central High
Macon, GA05-2013
Skills
- Technical Training
- Regulatory Knowledge
- Training Delivery
- Standard Operating Procedures
- Procedure Manual Writing
- Leadership Development
- Decision-Making
- Task Prioritization
- Individualized Instruction
- [Type] Training
- Excellent Communication
- Organizational Skills
- Adaptability
- Team Building
- Adaptability and Flexibility
- Multitasking
- Problem-Solving
- Professionalism
- Problem-Solving Abilities
- Analytical Skills
Timeline
Operator Trainer
Kumho Tire
10.2022 - Current
Assistant Store Manager
Dollar General Store
10.2018 - 08.2021
Team Leader
Aspen Products Inc
04.2018 - 10.2022
High School Diploma -
Central High