Rosalind McClean
Newark,NJ
Summary
Dynamic leader who has used various method to enhance operational efficiency and customer satisfaction. I have driven a 65% increase in revenues which significantly grew my business unit. This was accomplished by my knowledge in budget administration, collaborative team development and innovative merchandising strategies.
Overview
3
3
years of professional experience
Work History
Store Manager
Walgreens
Red bank, NJ
05.2024 - Current
- Oversaw opening and closing procedures for optimal efficiency.
- Monitored inventory levels, and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Guided the workforce through on-boarding and development processes.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Identified opportunities for cost savings through waste reduction initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
- Established store tactics and strategies to achieve operational performance and sales goals. Supported colleagues as advisor beyond my assigned store.
Emerging Store Manager
Walgreens
Cranford, NJ
08.2022 - 05.2024
- Directed a merchandising strategy to achieve a memorable product presentation, to increase revenue by 65%.
- Explained clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions.
- Forecast sales projections, inventory demand, and labor requirements to develop the annual budget and operational plans.
- Coach and train new employees and members of leadership.
- Performed daily operations and procedures in the pharmacy.
- Motivating and building team spirit with positive annotations.
- Collaborated with peers to find solutions and ideas for any given new task (RFT, DTS, UTL). Applied task for pharmacy staff.
Education
Master of Business Administration - Business Administration, Health Services
Keller Graduate School of Management
New Brunswick, New Jersey06-2024
Health Services Management And Administration Certificate -
DeVry University
New Brunswick, New Jersey04-2022
Bachelor of Science - Business Analytics, Health Service Management, Budgeting and Forecasting, Human Resources, Healthcare Policy, International Business, Business Intelligence
DeVry University
New Brunswick, New Jersey12-2021
Skills
- Oversees Operational Activities
- Analyzes inventory trends
- Regulatory compliance
- Budget administration
- Community Outreach
- Personnel development
- Performance metrics evaluation
- Team development
License
Pharmacy Technician, 01/01/08, Present
Leadership Experience
The National Society of Leadership, New Brunswick, 01/01/23, Present
References
References available upon request.
Timeline
Store Manager
Walgreens
05.2024 - Current
Emerging Store Manager
Walgreens
08.2022 - 05.2024
Master of Business Administration - Business Administration, Health Services
Keller Graduate School of Management
Health Services Management And Administration Certificate -
DeVry University
Bachelor of Science - Business Analytics, Health Service Management, Budgeting and Forecasting, Human Resources, Healthcare Policy, International Business, Business Intelligence
DeVry University
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