Summary
Overview
Work History
Education
Skills
References
Software
Timeline
Generic
ROSALIND SIMPSON

ROSALIND SIMPSON

Summary

Accomplished professional with over two decades of experience in program management, community outreach, training and development, and product management. Demonstrated success in leading cross-functional teams to achieve strategic objectives, streamline operations, and enhance organizational performance. Adept at developing and implementing comprehensive training programs, fostering employee development, and ensuring compliance with industry regulations. Skilled in budget management, data analysis, and stakeholder communication. Proven track record of driving growth and innovation in dynamic environments. Knowledgeable Public Relations Officer bringing [Number] years of experience. Maintains calm, collected and analytical mindset in high-pressure situations.

Overview

22
22
years of professional experience

Work History

Public Relations (Consulting)

Recovery Café Greensboro
01.2024 - Current
  • Develop and implement effective communication strategies to promote Recovery Café's mission and programs
  • Manage media relations, including writing press releases, pitching stories, and coordinating media coverage
  • Create and maintain engaging content for social media platforms, newsletters, and the organization's website
  • Plan and execute public events, campaigns, and community outreach initiatives to raise awareness and support
  • Build and nurture relationships with stakeholders, including donors, volunteers, community leaders, and partner organizations
  • Monitor and analyze public relations metrics to measure effectiveness and adjust strategies as needed
  • Collaborate with internal teams to ensure consistent messaging and brand alignment.

Director of Homeowner Services and Neighborhood Outreach

Habitat for Humanity of Greater Greensboro
01.2019 - 01.2023
  • Managed Homeowner Services & Neighborhood Outreach staff, adhering to mortgage procedures and regulations
  • Oversaw Homebuyers Education Program and homeowners' partnership
  • Collaborated with community leaders and advocates to provide community outreach resources and program information for affordable housing
  • Created and distributed marketing, recruitment, and compliance materials in accordance with Mortgage Procedures and Regulations, Fair Housing, and Privacy laws
  • Tracked program participants' progress and application trends
  • Implemented policies, operating procedures, and quality systems to meet standards and quality controls
  • Managed pre-and post-purchase preparedness, homeowner mortgage payments, and delinquency trends
  • Trained staff and program participants on program standards and guidelines
  • Streamlined processes, improving communication, collaboration, and workplace safety.

High School Computer Science Teacher

Triad Math and Science Academy
01.2015 - 01.2019
  • Developed and taught computer science lesson plans covering Microsoft Office and Adobe Photoshop
  • Proctored students for Microsoft certification exams
  • Tracked student performance and created individualized instruction where required
  • Maintained student progress reports.

Project and Program Manager

The Ken Canion Group
01.2007 - 01.2015
  • Planned, executed, and monitored projects and programs from initiation to completion
  • Ensured delivery of projects within scope, on time, and budget
  • Developed documentation collateral, website content, and program launch materials
  • Trained staff and clients on program processes, policies, and best practices
  • Implemented internal employee policies and procedures
  • Created and managed program-client databases, forms, and agreements
  • Conducted analyses of existing training programs, recommending innovative solutions
  • Delivered engaging training sessions for employees at all levels.

Sr. Product Manager

Southern LINC Wireless
01.2002 - 01.2006
  • Identified product needs and positioning
  • Launched and managed assigned products
  • Developed product procedures, sales tools, and training materials
  • Collaborated with sales, marketing, finance, and customer support to meet revenue and customer satisfaction goals
  • Conducted competitive analysis and tracked monthly revenue forecasts
  • Served as a liaison between sales, engineering, customer support, and customers for problem resolution.

Education

Human Resources Management Master's Degree -

Keller Graduate University

Technical Business Management Bachelor of Science -

DeVry University

Skills

  • Microsoft Office Certified: Excel, Word, Access, and PowerPoint
  • Program Management
  • Staff Supervision and Management
  • Compliance with Mortgage Procedures and Regulations
  • Community Outreach
  • Marketing and Recruitment
  • Budget Planning and Management
  • Policy Implementation
  • Training and Development
  • Database Management
  • Strategic Planning
  • Process Improvement
  • Problem Resolution
  • Product Management

References

Available upon request

Software

Microsoft Office

Timeline

Public Relations (Consulting)

Recovery Café Greensboro
01.2024 - Current

Director of Homeowner Services and Neighborhood Outreach

Habitat for Humanity of Greater Greensboro
01.2019 - 01.2023

High School Computer Science Teacher

Triad Math and Science Academy
01.2015 - 01.2019

Project and Program Manager

The Ken Canion Group
01.2007 - 01.2015

Sr. Product Manager

Southern LINC Wireless
01.2002 - 01.2006

Human Resources Management Master's Degree -

Keller Graduate University

Technical Business Management Bachelor of Science -

DeVry University
ROSALIND SIMPSON