Rosalind Smith
GUTHRIE,OK
Summary
Detail-oriented professional with proven skills in component assembly, quality inspection, and safety compliance. Experienced in training staff and fostering a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Production Line Assembly Worker
Blu Source
Guthrie, Oklahoma
04.2026 - 09.2026
- Assembled components on production line to meet specifications and quality standards.
- Executed precise assembly of components on production line, ensuring quality and compliance.
Dorm Supervisor
guthrie Job Corps Center
Guthrie, Oklahoma
02.2014 - 10.2025
- Managed daily dormitory operations to ensure smooth functioning, including maintenance requests and safety inspections.
- Resolved resident conflicts to foster a positive living environment.
- Collaborated with staff to address resident needs and concerns to respond effectively.
- Assessed dormitory conditions regularly to uphold cleanliness standards.
- Inspected common areas daily for cleanliness and safety issues and for cleanliness and safety hazards on a daily basis.
- Supported resident activity oversight and maintained compliance with center policies.
- Provided training to new staff on dormitory supervision procedures and and best practices for dorm supervision.
- Documented resident behavior and incidents accurately for reporting purposes.
- Conducted weekly meetings with resident advisors to discuss any concerns or issues related to dorm life.
Customer Service Representative Manager
TerraCom Wirelless
Guthrie, Oklahoma
08.2004 - 01.2014
- Led customer service team to enhance service delivery and customer satisfaction.
- Monitored performance metrics to ensure team adherence to company policies and procedures.
- Conducted monthly performance reviews for each member of the Customer Service Representative team.
- Mentored staff on best practices in conflict resolution and problem-solving techniques.
- Coordinated cross-departmental communication to resolve customer issues swiftly.
- Reviewed call logs regularly for compliance with established standards set by management.
Education
High School Diploma -
Langston University
Langston, OK05-1987
Skills
- Component assembly
- Quality control
- Safety compliance
- Equipment operation
- Production scheduling
- Inventory management
Timeline
Production Line Assembly Worker
Blu Source
04.2026 - 09.2026
Dorm Supervisor
guthrie Job Corps Center
02.2014 - 10.2025
Customer Service Representative Manager
TerraCom Wirelless
08.2004 - 01.2014
High School Diploma -
Langston University