Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Rosalind Smithwick

Grifton,NC

Summary

Dynamic and dedicated professional with a strong background in customer service at Lowes Home Improvement. Proven ability to resolve issues effectively while maintaining high standards of inventory control and product knowledge. Recognized for training new associates and enhancing customer engagement through patience and empathy, contributing to overall store success.

Overview

19
19
years of professional experience

Work History

Cashier

Lowes Home Improvment
02.2006 - Current
  • Processed transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through regular audits.
  • Trained new associates on company policies and customer engagement strategies.
  • Restocked and organized merchandise in my departments.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Elementary Education

East Carolina University
Greenville, NC

Associate of Science - Computer Engineering

Lenoir Community College
Kinston, NC
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Problem resolution
  • Product knowledge
  • Stock replenishment
  • Inventory control
  • Point of sale systems

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Reading

Timeline

Cashier

Lowes Home Improvment
02.2006 - Current

Elementary Education

East Carolina University

Associate of Science - Computer Engineering

Lenoir Community College

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Rosalind Smithwick