ROSALIND Williams
Leasing Consultant
Saint Louis,Missouri
Summary
To secure a position within the Housing Industry where my skills, abilities, and experience will enhance the quality and efficiency of the organization. Well-qualified Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Leasing Assistant
Water Tower Place Apartments
06.2010 - Current
- Check units after painters and cleaners complete
- Do walk thru with tenants that move in and out
- Run back ground screening on new applicants
- Take and process new applicants and recertification
- Write up and close out work orders
- Retrieve messages off answering machine
- Make sure all applications are being processed
- Follow up with all applicants that have not responded by phone or email
- Call prospect looking for apartments
- Send files to compliance for approval
- Application log updated
- Marketing
- Update online listing for specials, ETC
- File all paper work from move outs and recert letters
- Decorate bulletin board
- Close out work orders
- Incoming and Outgoing mail
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Direct clients and help complete applications
- Facilitate Assignments for Vendors
- Registered clients on database to enable tracking history and maintain updated records.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Greeted clients, showed apartments, and prepared leases.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
Volunteer Administrative Assistant
Alexian Court Apartments
04.2011 - 07.2011
- Registered Visitors and Guests
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Education
Certified Nursing Assistant - Nursing Assistance
Vatterott And Sullivan
St. Louis, MoJob Readiness Training Program -
Better Family Life
Wellston, Mo06.2011
Skills
- Customer Service
- Multi-Line Phone Systems
- Phone Call Answering
- Marketing
- Filing
- Prioritization
Timeline
Volunteer Administrative Assistant
Alexian Court Apartments
04.2011 - 07.2011
Leasing Assistant
Water Tower Place Apartments
06.2010 - Current
Certified Nursing Assistant - Nursing Assistance
Vatterott And Sullivan
Job Readiness Training Program -
Better Family Life
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