Rosalinda Carranza
SW Quality Painting & Renovations LLC
Wimauma,FL
1
Language
9
years of professional experience
Dedicated and detail-oriented administrative professional with an Associate in Arts degree and experience in customer service, administrative operations, financial transactions, documentation, scheduling coordination, and customer information management. Proven ability to communicate professionally with individuals from diverse backgrounds, manage sensitive information, maintain accurate records, and handle multiple responsibilities in fast-paced environments.
Known for being dependable, compassionate, organized, and eager to learn. Strong interpersonal skills with a genuine desire to help others and provide a positive customer experience.
Work History
Business Administration Assistant
2 Years 8 Months- Provided administrative support for day-to-day business operations and customer communications.
- Communicated with customers regarding services, project information, pricing, and scheduling.
- Assisted with coordinating schedules and organizing customer and project information.
- Prepared detailed estimates and quotes based on project requirements.
- Created and sent invoices and maintained organized business records.
- Responded to customer questions and provided timely, professional communication.
- Managed multiple administrative tasks while meeting deadlines and maintaining accuracy.
- Worked independently and demonstrated initiative when completing administrative responsibilities.
- Built positive customer relationships through dependable service, professionalism, and clear communication.
Customer Service Cashier
5 Years- Provided professional, courteous, and attentive customer service while assisting customers with a variety of needs and questions.
- Communicated clearly and respectfully with customers in person and assisted with transaction-related questions.
- Handled sensitive customer and financial information with accuracy, professionalism, and discretion.
- Processed cash, checks, check-cashing transactions, and international money transfers while following established procedures.
- Carefully verified information and maintained accurate transaction records.
- Assisted customers through processes and explained information clearly when questions or concerns arose.
- Managed multiple responsibilities while maintaining accuracy and a welcoming, professional environment.
- Addressed customer concerns calmly and professionally while working toward effective solutions.
- Demonstrated dependability, attention to detail, and strong interpersonal skills.
Education
Associate of Arts - Science
Skills
Multitasking in Fast-Paced Environments
Customer service
Team collaboration
Quick learner
Confidentiality & Professional Discretion
Languages
Spanish
Native or Bilingual
Timeline
Business Administration Assistant
SW Quality Painting & Renovations LLC
02.2024 - CurrentRead More
Customer Service Cashier
Nemeh Company
07.2017 - 07.2022Read More
Hillsborough Community College
Associate of Arts from Science
Read More