Assistant Property Manager
Helu Residential
02.2021 - 01.2023
- Greeted prospective tenants, showed apartments, performed background, reference, verified incomes and credit checks as part of screening process and prepared leases and welcome home packages.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Established strong, professional relationships with residents by handling tenant communications quickly to their requests for maintenance and answering any questions or concerns.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Distributed and followed up on tenant renewal notices.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Resolve collection and delinquent accounts, credit balances and account problems.
- Assist with Property Manger with: walk through apartments at move-ins and move-outs and handle final accounts statement. Accounts receivables and payables, collections, bank reconciliation and budgeting.
