Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosalinda Medina

Lake Wales,FL

Summary

Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

5
5
years of professional experience

Work History

Administrative Coordinator

Atwork
01.2019 - 01.2020
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized spaces, materials and catering support .
  • Resolved issues through active listening and open-ended questioning, escalating major problems to administration
  • Monitored front areas so that questions could be promptly addressed.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Production Line Worker

DHL Supply Chain
07.2018 - 12.2019
  • Boxed, labeled and transported items to support assembly operations.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.

Cashier/waitress

Dos Amigos Mexican Restaurant
09.2016 - 12.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Kankakee High School
Kankakee, IL
08.2015

Skills

  • Calendar Management
  • Presentation Preparation
  • Telephone Etiquette
  • Team Collaboration
  • Data Entry
  • Office Management
  • Microsoft Access
  • Verbal and Written Communication
  • Microsoft Word
  • Microsoft Excel
  • Time Management
  • Administrative Arrangements

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Coordinator

Atwork
01.2019 - 01.2020

Production Line Worker

DHL Supply Chain
07.2018 - 12.2019

Cashier/waitress

Dos Amigos Mexican Restaurant
09.2016 - 12.2018

Kankakee High School

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