Rosalinda Reyna
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Enjoy working with people and advocating for patients with excellent customer service skills. Able to be flexible, multitasking and always willing to learn new skills and task.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Hamilton Health Box
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Loss Prevention Associate
Academy Sports and Outdoors
08.2020 - Current
- Partnered with store managers on basis to conduct loss investigations.
- Identified potential shoplifters and alerted management.
- Protected assets by maintaining store compliance with security schematics.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Provided friendly and professional assistance to employees, visitors and customers.
Merchandise Associate
Academy Sports Outdoors
05.2017 - 03.2020
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Greeted store customers, offered assistance and thanked each for patronage.
- Printed labels and tags for for-sale merchandise.
- Placed prices and descriptive signage to enhance displays and promote items.
- Displayed appropriate signage for products and sales promotions.
- Communicated and coordinated planogram execution with store management.
Education
Phlebotomy - Phlebotomy
Oquirrh Mountain Phlebotomy School
213 W Southmore Ave Suite 404, Pasadena, Tx 7750207.2023
Medical Assistant Certificate - Medical Assistant
Everest Institute
Houston, TX05.2012
High School Diploma -
Milby High School
Houston, TX05.2011
Skills
- Good Work Ethic
- Reliable & Trustworthy
- People Skills
- Fluent in Spanish & English
- Customer Service
- Friendly, Positive Attitude
Timeline
Medical Assistant
Hamilton Health Box
09.2023 - Current
Loss Prevention Associate
Academy Sports and Outdoors
08.2020 - Current
Merchandise Associate
Academy Sports Outdoors
05.2017 - 03.2020
Phlebotomy - Phlebotomy
Oquirrh Mountain Phlebotomy School
Medical Assistant Certificate - Medical Assistant
Everest Institute
High School Diploma -
Milby High School
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