Rosalinda Z. Fabian

• Performed RDA duties approved by State of California
• Provided chair side assistance to clinician in the performance of dental procedures
• Safeguard patient information according HIPPA and clinic protocol
• Review patient records for accuracy; explain treatment

recommended by dentist in a proper manner

• Help provided training to new dental assistants
• Create a positive role model and clinic image
• Assist with dental staff coverage as needed
• Schedule services for equipment failure
• Maintenance of dental equipment
• Place orders,monitor and maintain dental supplies
• Verify operatory logs are up to date every month
• Perform monthly inspection of expired supplies and expired packed dental instruments

• RDA performed dental procedures permitted by Dental Board of California
• Ensured that patient records are stored securely and handled in compliance with HIPPA privacy
• Follow OSCHA guidelines, protocol to ensure a sterile and effective environment for everyone
• Provided chair-side assistant to dentist in the performance of the dental procedures
• Record and maintained dental records in accordance with the establish protocol
• Assist the dentist as necessary to gain the patient's commitment for the best possible treatment. This includes helping with any translation and referrals
• Communicated effectively and mediated workplace conflict resolution with team members and patients
• Coordinated the break period of office our team members to ensure a healthy and productive workplace
• Responsible for recording and assisting in monthly maintenance
• Responsible for verifying monthly inventory and the disposing of expired products
• Scheduled equipment repairs when needed
• Inspecting equipment monthly to ensure is kept in compliance

FRONT OFFICE

• Manage dental assistants and dental PSR's
• Provided training for Dental assistants and Dental PSR's
• Overseeing all front office needs, example reviewing eligibility and patient records
• Help scanning patient's documents, referrals, etc
• Constant communication with other departments, example, WIC, Medical, Billing
• In charge of opening providers schedule for patient care
• Overseeing providers, staff PTO and scheduling accordingly
• Responsible for emailing patient's information via Share file daily
• Reviewing dental report from other dental providers and following up as needed
• Participated on weekly leadership meetings and meetings one on one with clinical manager
• Rotated between clinics when needed and changing position when coverage is needed
• Complex problem solving, deescalating situations with staff and patients

• Managing the office essentials
• Handle sensitive information with discretion maintaining confidentiality of office documents and personal records in compliance with HIPPA
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
• Updating and scanning patient data
• Verifying insurance information for dental benefits and coverage
• Responsible for presenting treatment plan and for discussing financial responsibility.
• Responsible for collection,billing and the recall system
• Constant communication with referring dentist and following up with patients referrals
• Provided training for new hires
• Delegated task to team members that created an energetic and dynamic workflow in the office
• Performed RDA duties allowed by State of California
• Followed OSCHA guidelines and protocol to ensure a sterile and effective environment for the staff and patients
• Assisted in the monthly maintenance
• Assisted with placing orders, review all dental material was up to date