Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalinda P. Crosby

SAN ANTONIO

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

BRC
01.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.
  • Handled confidential information with discretion, maintaining trust among colleagues and clients alike.

Office Administrator

BRC
05.1999 - Current
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Coordinated facilities management tasks to provide a clean, functional workspace for all team members.
  • Organized successful company events, promoting employee engagement and fostering a positive work environment.
  • Negotiated contracts with vendors to secure cost-effective services that met company requirements without compromising quality or performance expectations.
  • Managed budgetary responsibilities with accurate financial record-keeping and expense tracking.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Education

High School Diploma -

Providence High School
San Antonio, TX
05.1988

Skills

  • Office Administration
  • Administrative Support
  • Time Management
  • Customer and client relations
  • Computer Proficiency
  • Clerical Support
  • Scheduling
  • Professional Communication
  • Scheduling and calendar management
  • Dedicated Team Player
  • Professional and mature
  • Calendar Management
  • Prioritization
  • Client Relations
  • Multi-line phone proficiency
  • Employee timesheet processing
  • Expense Reporting
  • Reception oversight
  • Microsoft Office Suite
  • Correspondence Writing

Timeline

Administrative Assistant

BRC
01.2019 - Current

Office Administrator

BRC
05.1999 - Current

High School Diploma -

Providence High School
Rosalinda P. Crosby