Summary
Overview
Work History
Education
Skills
Timeline
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Rosaline Wright

Rosaline Wright

Mansfield,OH

Summary

Dynamic sales associate with proven customer service skills at Meijer, recognized for streamlining checkout processes and enhancing customer satisfaction. Adept at multitasking and problem-solving, I consistently maintained high accuracy in cash handling while fostering positive relationships with clients, contributing to a welcoming shopping environment.

Overview

41
41
years of professional experience

Work History

Sales Associate/Cashier

Meijer
07.2024 - 01.2025
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Sales Associate

Goodwill Industries
09.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Home Health Aide

Icare Health Solutions
01.2018 - 01.2019
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
  • Improved patient care by providing compassionate and attentive assistance with daily living activities.
  • Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Demonstrated flexibility in adapting to various patient care settings, including long-term care facilities, acute care hospitals, and home health environments.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.

Security Detective

Carson Pirie Scott & Co
01.1988 - 09.1989

Deputy Sheriff/Correction Officer

Wayne County Sheriff’s Department
09.1986 - 09.1987
  • Enhanced public trust by providing professional and compassionate assistance during emergencies.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
  • Provided security at various community events, ensuring a safe environment for attendees.
  • Observed jail and inmate activity to maintain order and safety.
  • Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Reviewed and updated departmental policies, aligning procedures with current legal standards and best practices.
  • Enhanced community safety by conducting routine patrols in high-risk areas.
  • Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
  • Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
  • Implemented feedback system from community, using insights to guide policing strategies and improve public relations.
  • Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
  • Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
  • Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
  • Gathered, organized and input information into digital database.

Security Detective

Apollo Detective Agency
05.1984 - 12.1984
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
  • Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
  • Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Participated in court hearings to provide written reports, evidence and verbal testimonies.
  • Preserved evidence for court hearings and checked integrity of individual pieces.
  • Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
  • Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.
  • Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
  • Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
  • Managed surveillance operations effectively, contributing towards timely apprehension of offenders before further crimes were committed.
  • Provided expert testimony in court proceedings, contributing to successful convictions in numerous cases.
  • Improved department efficiency with meticulous case management and detailed report writing.
  • Increased case resolution rate through diligent evidence collection, analysis, and interpretation.
  • Conducted undercover operations to infiltrate criminal organizations, resulting in successful dismantling of illegal activities.
  • Enhanced interrogation techniques, leading to increased confession rates and case closures.
  • Enhanced community safety by leading high-profile criminal investigations.
  • Managed complex case loads efficiently, prioritizing tasks for optimum outcomes.
  • Solved complex cases with thorough investigation and critical thinking.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.

Education

Criminology

Indiana State University
Terre Haute, IN

Social Work

University of Akron
Akron, OH

Graduate Certificate - Psychology/Social Work

Stratford Career Institute
Saint Albans, VT
08.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Timeline

Sales Associate/Cashier

Meijer
07.2024 - 01.2025

Sales Associate

Goodwill Industries
09.2023 - 04.2024

Home Health Aide

Icare Health Solutions
01.2018 - 01.2019

Security Detective

Carson Pirie Scott & Co
01.1988 - 09.1989

Deputy Sheriff/Correction Officer

Wayne County Sheriff’s Department
09.1986 - 09.1987

Security Detective

Apollo Detective Agency
05.1984 - 12.1984

Criminology

Indiana State University

Social Work

University of Akron

Graduate Certificate - Psychology/Social Work

Stratford Career Institute

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Rosaline Wright