Rosalva Lua
Molly Maid
Claremont,CA
2022
years of professional experience
Results-driven Janitorial Lead at Molly Maid with expertise in cleaning and sanitation standards. Enhanced facility cleanliness through effective procedures and trained staff in safe chemical handling. Demonstrated strong leadership by resolving service issues promptly, ensuring high customer satisfaction, and streamlining inventory management for efficient operations.
Work History
Janitorial Lead
- Led cleaning teams through daily residential service routes, maintaining consistent quality and schedule adherence.
- Trained staff on MOLLY MAID cleaning standards, equipment use, and safe chemical handling.
- Inspected completed work in kitchens, bathrooms, and living areas to confirm checklist compliance.
- Coordinated assignments, supplies, and route priorities to support efficient team performance.
- Reinforced safety procedures for mopping, vacuuming, dusting, and sanitizing high-touch surfaces.
- Resolved service issues promptly, maintaining professionalism and strong customer satisfaction during home visits.
- Monitored inventory levels and restocked cleaning products, tools, and supplies for daily operations.
- Modeled dependable work habits, supporting new hires and improving team consistency across assignments.
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
Education
GED
Skills
Cleaning expertise
Chemical handling
Sanitation standards
Restroom cleaning
Timeline
Janitorial Lead
Molly Maid
2018 - 12.2021Read More
Preparatoria 87
GED
Read More