Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosalyn Boulware

Lodi,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Instructional Assisstant

NorCal Center for Deaf & HOH
Stockton, CA
02.2018 - Current
  • Teach students American Sign Language, read and write English to improve their communication skills.
  • Assess students with available employment, training, or other opportunities/services.
  • Assists and empower students in resolving and mitigating barriers to employment by identifying need for other services and benefits
  • Managed and completed paperwork and overall office administration operations.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.

Administrative Assistant

Clearview Window Washing Service
Lodi, CA
04.2011 - 11.2016
  • Control computerized accounts receivable system, Identify and match incoming checks, purchase orders and contracts to proper invoices
  • Investigated and resolved customer inquiries and complaints in empathetic manner
  • Maintain records on all correspondence and action documents and follow up in timely fashion and type correspondence given by management
  • Contact appropriate staff to ensure corrective action is taken to correct errors encountered
  • Monitor schedule and call traffic to ensure balanced and efficient workflow for crew team.
  • Executed record filing system to improve document organization and management.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient

Education

AA Degree -

Delta College
2010

Diploma - undefined

W.W. Samuell High School
1990

Skills

    Administrative and Clerical Support

    Advanced MS Office Suite Knowledge

    Computers and Technology

    Confidentiality and Data Protection

    Data Entry Documentation

    Document and File Management

    Highly Efficient and Productive

    Invoice Processing

    Multitasking and Time Management

    Office Equipment Operation

    Research and Analytical Skills

    Strong Organizing and Categorizing skills

Languages

Fluent in American Sign Language

Timeline

Instructional Assisstant

NorCal Center for Deaf & HOH
02.2018 - Current

Administrative Assistant

Clearview Window Washing Service
04.2011 - 11.2016

AA Degree -

Delta College

Diploma - undefined

W.W. Samuell High School
Rosalyn Boulware