Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SoftwareEngineer

Rosalyn Brooks

R
Davis,CA

Summary

Hardworking and enthusiastic service provider with integrity trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.


Experienced service representative with over 20 years of experience in multiple industries . Excellent reputation for resolving problems and improving customer satisfaction.

Overview

10
10
years of professional experience
8
8
years of post-secondary education

Work History

Cook

UC Davis
Davis, CA
07.2016 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.

Cook

Temporary Employment Services
Davis, CA
05.2015 - 07.2016
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Transitioned between breakfast and lunch service.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.

Cook

Acrobat Outsourcing
Sacramento, CA, CA
01.2012 - 02.2014
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Transitioned between breakfast and lunch service.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.

Education

Human Services - Mental Health Services

University of Phoenix
Tempe, AZ
09.2016 - Current

Culinary Management - Culinary Arts

Le Condon Bleu College of Culinary Arts - Pittsburgh
Del Paso, CA
01.2009 - 12.2010

Skills

Client needs assessments

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Accomplishments

  • Achieved helping community members resolve issues and family crisis through the work and events my organization implemented in 2009-2010.

Timeline

Human Services - Mental Health Services

University of Phoenix
09.2016 - Current

Cook

UC Davis
07.2016 - Current

Cook

Temporary Employment Services
05.2015 - 07.2016

Cook

Acrobat Outsourcing
01.2012 - 02.2014

Culinary Management - Culinary Arts

Le Condon Bleu College of Culinary Arts - Pittsburgh
01.2009 - 12.2010

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