Summary
Overview
Work History
Education
Awards
References
Certification
Timeline
Generic

Rosalyn Calip

Moore,OK

Summary

Motivated Program Director bringing over 20 years of family and child service industry experience to new position with long-term potential for growth and advancement. I have a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Program Director

Boys & Girls Club of Norman at CCFI
Norman, OK
03.2024 - 06.2024
  • Oversaw the planning, development, implementation and evaluation of two Boys & Girls Club sites.
  • Hired and developed staff members to collaboratively achieve program goals.
  • Negotiated contracts with vendors as needed for supplies or services related to the program.
  • Researched funding opportunities to support program initiatives.
  • Implemented quality assurance protocols to ensure high-quality service delivery.
  • Created and implemented new policies and procedures for the program.
  • Conducted needs assessments and developed program objectives.
  • Directed staff training on technical aspects of programming activities.
  • Developed strategic plans to ensure successful program operations.
  • Reviewed existing programs and identified areas of improvement or expansion.
  • Supported marketing efforts by providing content for promotional materials.
  • Established relationships with key stakeholders to build trust in the organization's mission.
  • Analyzed data from surveys, focus groups, interviews to inform decision making.
  • Provided leadership in developing innovative approaches to meet program goals.
  • Obtained and monitored BGCA trainings.
  • Ensured compliance with organizational standards and applicable laws and regulations.
  • Collaborated with external partners to leverage resources for the program's success.
  • Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
  • Managed budgeting processes, including creating forecasts and tracking expenses.
  • Oversaw administrative support staff to facilitate day-to-day program activities.
  • Managed program operations and provided strategic leadership for workers.

Valet/Bell Supervisor

Coury Hospitality
Oklahoma City, Oklahoma
08.2022 - 03.2024
  • Managed the flow of traffic around the property by directing cars.
  • Ensured payment was collected from customers before returning keys or releasing vehicles.
  • Accurately recorded names, numbers and other pertinent information regarding each vehicle parked on the premises.
  • Followed company policies related to guest satisfaction standards and procedures.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.
  • Performed miscellaneous job-related duties as assigned by supervisor.
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Attended staff meetings as required by management.
  • Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
  • Greeted customers and opened doors for them upon arrival.
  • Responded promptly to customer inquiries regarding directions, events, restaurants.
  • Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
  • Adhered strictly to all local laws pertaining to safe operation of motor vehicles.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Coordinated team of valets handling car parking needs for regular guests and special event parking.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Removed snow from common areas to create safe operating environment.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Issued ticket stubs and gave customers matching stub for locating parked vehicles.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Reported unusual or unsafe situations to security for immediate attention.
  • Informed guests of location of hotel reception, concierge and lounges.
  • Handled account payments, collected cash and processed credit card charges.
  • Greeted customers and opened car doors to enhance service.

Assistant Director

Middle Earth Learning Center
04.2023 - 12.2023
  • Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
  • Implemented policies and procedures to ensure compliance with federal, state and local laws.
  • Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
  • Supervised staff, providing guidance and professional development opportunities.
  • Conduct regular safety drills and training for staff and children.
  • Assist in maintaining accreditation and quality standards set by relevant agencies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Performed daily minor maintenance throughout the building.
  • Ensured the safety of staff and children

Home Management/ Childcare Provider/ Nanny

Self-employed/Childcare provider
08.2002 - 05.2022
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Planned field trips to local parks, libraries and other educational places.
  • Maintained a clean and organized play area.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Assisted children in development of social, communication and problem-solving skills.
  • Organized and planned age-appropriate reading, crafts, and music lessons.
  • Used redirection, age-appropriate natural consequences, positive reinforcement and behavior modeling to instill discipline in children.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Planned and implemented engaging activities to encourage creativity and expression.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Maintained safe play environment.
  • Created an atmosphere of trust between myself and both the families and the kids I cared for.
  • Traveled with family to help with vacation activities and childcare.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Provided direct-care services for children of varying ages.
  • Took children to and from school and extra-curricular activities.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Regulated children's schedules to balance rest, learning and play.
  • Provided overnight care as needed, ensuring a safe and secure environment.
  • Maintained confidentiality and privacy of all family matters and information.

Food Truck Operator

Self-Employed
  • Provided excellent customer service, resolving customer complaints quickly and professionally.
  • Coordinated with vendors to ensure timely delivery of supplies and ingredients.
  • Developed menus for customers to choose from.
  • Monitored stock levels of ingredients on a regular basis to ensure adequate supply is available at all times.
  • Processed payments accurately and efficiently using cash registers or POS systems.
  • Prepared meals according to customer orders using fresh ingredients.
  • Maintained a clean and sanitary work environment in accordance with health regulations.
  • Organized and maintained food truck inventory.
  • Researched potential locations for setting up the food truck business.
  • Advertised the food truck business through various channels such as social media, flyers.
  • Assisted in loading and unloading equipment into the food truck when necessary.
  • Created innovative dishes to attract more customers.
  • Performed maintenance checks on the food truck regularly.
  • Coordinated with business owners and professionals to approve truck placement in front of businesses.
  • Developed and updated menus, incorporating customer feedback and seasonal ingredients.
  • Set up and broke down food truck station, ensuring cleanliness and organization.
  • Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
  • Created new recipes with overstocked product to entice customers and move product quickly.
  • Optimized small workspace to maximize utility of sometimes cramped food truck working area.
  • Researched high foot-traffic areas to maximize profits during peak hours of operation.

Education

Bachelor of Science - Family Studies/ Child Development

Oklahoma Christian University
Edmond, OK
05-2013

Some College (No Degree) - Psychology

Ohio Christian University
Circleville, OH

Awards

  • National Honors Society
  • Perfect Attendance throughout high school & college
  • Honor Roll (high school and college)

References

  • LIndsey Ridgway, Deputy General Counsel, Integris Health, 405-627-6129
  • MANDY REENTS, BUSINESS OWNER & STYLIST, 405-535-5744
  • Terrance whitehorn, BUSINESS owner, 405-443-9468

Certification

Adult/Pediatric CPR, First Aid & AED Expires: 07/2025

Timeline

Program Director

Boys & Girls Club of Norman at CCFI
03.2024 - 06.2024

Assistant Director

Middle Earth Learning Center
04.2023 - 12.2023

Valet/Bell Supervisor

Coury Hospitality
08.2022 - 03.2024

Home Management/ Childcare Provider/ Nanny

Self-employed/Childcare provider
08.2002 - 05.2022

Food Truck Operator

Self-Employed

Bachelor of Science - Family Studies/ Child Development

Oklahoma Christian University

Some College (No Degree) - Psychology

Ohio Christian University

Adult/Pediatric CPR, First Aid & AED Expires: 07/2025

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Rosalyn Calip