Rosalyn Cintron
Allentown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Sales Assistant Manager
Rent A Center
10.2016 - 01.2023
- Responsible for store performance, goals and revenue growth
- Managed efficient cash register operations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Prospect for new business by telemarketing and distributing printed materials
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Administrative Assistant/Quality Department lead
Elite Staffing
05.2015 - 09.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Administrative Clerk
One Source Staffing
10.2014 - 04.2015
- Input data and processed system change to generate accurate reports.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Created and updated records and files to maintain document compliance.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Shipping Clerk
Allen Distribution
01.2010 - 04.2012
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Coordinated with warehouse staff to ensure proper storage and inventory management for incoming shipments.
Education
GED -
Lehigh County Community College
09.2007
Skills
- Computer Proficiency and Microsoft Office
- Payment Processing
- Customer Service
- Product Merchandising
- Business Development
Timeline
Sales Assistant Manager
Rent A Center
10.2016 - 01.2023
Administrative Assistant/Quality Department lead
Elite Staffing
05.2015 - 09.2016
Administrative Clerk
One Source Staffing
10.2014 - 04.2015
Shipping Clerk
Allen Distribution
01.2010 - 04.2012
GED -
Lehigh County Community College
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