Rosalyn Clark
Pompano Beach,FL
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
23
23
years of professional experience
Work History
Customer Service/Driver Part Time
Bennett Auto Supply
Pompano Beach
05.2016 - Current
- Responsible for picking orders, stocking warehouse, Cashier & delivering parts
- Supply and inventory control work, computerized record keeping tracking and inventory ordering.
- Operated light trucks to deliver loads as far as 30 miles.
Office Clerk Assistant
WellCare Health Plans Inc.
Fort Lauderdale
01.2005 - 02.2016
- Maintained up-to-date employee files by regularly updating contact information, performance evaluations, and other relevant documentation as needed.
- Promptly received and forwarded approximately 40 incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Organized paperwork such as charts and reports for office and patient needs.
- Preparing documents, filing, operating office machines, such as fax and scanner etc.
Production Coordinator
Sun-Sentinel
Deerfield Beach, FL
03.2002 - 01.2005
- Responsible for auditing inserted zone materials and maintaining records of various products in the packaging operation
- Assigned zones to SLS inserters for production using the SAM systems and assigned SLS inserter staffing to special projects and work orders
- Assisted Management in monitoring of Production Facility and tracked the overall production by maintaining daily reports for management
- Supply and inventory control work, computerized record keeping tracking and inventory ordering
- Handles field's incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service
- Initiates about 30 outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues.
Packager
Sun- Sentinel
Deerfield
01.2001 - 03.2002
- Achieved faster order fulfillment with improved workflow management and team coordination.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Enhanced packaging efficiency by implementing automated systems and streamlined processes.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Supported warehouse team members by assisting with loading and unloading trucks using pallet jack operations when needed.
Education
High School Diploma -
Keystone National High
Miami, FL06.1995
Skills
- Forklift & Pallet Jack Certified
- Scheduling appointments
- Information Verification
- Data Entry
- Document Scanning
- Filing systems
- Proficient in Microsoft Word, Excel, Powerpoint
- Fast Paced Environment Adaptability
- Fast Typing Speed
- Office Organization
- Call Routing
- Package preparation
- Warehouse Organization
- Shipment Preparation
Timeline
Customer Service/Driver Part Time
Bennett Auto Supply
05.2016 - Current
Office Clerk Assistant
WellCare Health Plans Inc.
01.2005 - 02.2016
Production Coordinator
Sun-Sentinel
03.2002 - 01.2005
Packager
Sun- Sentinel
01.2001 - 03.2002
High School Diploma -
Keystone National High
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