Rosalyn Colter Roberts
Columbia,SC
Summary
Licensed Practical Nurse with 18 years of diverse healthcare experience. Expertise in coordinating care services and enhancing patient outcomes through effective communication and time management. Proven ability to maintain confidentiality and ensure patient satisfaction.
Overview
6
6
years of professional experience
Work History
Resident Care Coordinator
Wellmore
Lexington, SC
01.2025 - Current
- Scheduled and managed appointments for medical services and therapies.
- Coordinated resident care plans with interdisciplinary teams and families.
- Facilitated communication between residents, families, and health professionals.
- Served as a liaison between families and guardians and healthcare providers.
- Collaborated with interdisciplinary team members to coordinate care services.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Developed and implemented resident care plans to meet individual needs.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Monitored residents' medical records and documented changes in condition or behavior.
- Coordinated with healthcare team members to assess, plan and evaluate patient care plans.
- Utilized critical thinking skills when making decisions about patient care needs.
- Facilitated discharge planning by collaborating with social workers or case managers.
- Coordinated multidisciplinary team meetings to discuss patient progress and issues.
Licensed Practical Nurse
Kraemer Women's Care
Columbia , SC
10.2021 - 01.2025
- Utilized electronic health records for patient documentation.
- Supported nursing staff with various clinical procedures.
- Adhered to facility policies and procedures while providing quality nursing care.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Coordinated patient referrals to specialists and ensured timely processing.
- Utilized electronic health record systems to track and manage referrals efficiently.
- Worked closely with billing departments to ensure accurate coding and billing for referred services.
- Coordinated with healthcare providers to verify patient insurance coverage and obtain necessary pre-authorizations for treatments.
Licensed Practical Nurse
Dorn VA Medical Center
Columbia, SC
02.2019 - 12.2021
- Conducted comprehensive reviews of patient care plans for clinical appropriateness.
- Analyzed patient records to determine medical necessity for services requested.
- Developed and maintained documentation of review processes and decisions made.
- Assessed patient medical records to determine the appropriateness of requested services and procedures.
- Utilized electronic health records for accurate documentation and updates.
- Utilized strong assessment skills to determine necessary patient care.
- Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
- Demonstrated effective communication skills when interacting with patients, family members, physicians, nurses and other healthcare providers.
- Utilized critical thinking skills when making decisions about patient care needs.
Education
Diploma - Licensed Practical Nurse
Piedmont Technical College
Greenwood, SC05-2007
Skills
- Interdisciplinary collaboration
- Patient advocacy
- Critical thinking
- Time management
- Discharge planning
- Electronic medical records (EMR) systems
- Effective communication
- Care coordination
References
References available upon request.
Timeline
Resident Care Coordinator
Wellmore
01.2025 - Current
Licensed Practical Nurse
Kraemer Women's Care
10.2021 - 01.2025
Licensed Practical Nurse
Dorn VA Medical Center
02.2019 - 12.2021
Diploma - Licensed Practical Nurse
Piedmont Technical College
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