Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
ROSALYN D. GARNER

ROSALYN D. GARNER

Hillsboro,Oregon

Summary

To be a part of company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Home Care Worker

Department of Human Services
07.2022 - Current
  • Provided companionship through conversation, walks, outings and other recreational activities.
  • Assisted with light housekeeping duties such as laundry, cleaning and meal preparation.
  • Adhered to all applicable laws, regulations and guidelines related to home healthcare.
  • Organized transportation for doctor's appointments or other errands as required.
  • Administered medication in accordance with prescribed instructions.
  • Provided assistance with activities of daily living, including bathing, grooming and dressing.
  • Planned meals according to dietary requirements and assisted with meal preparation.
  • Developed strong relationships with clients while providing quality home care services.
  • Educated patients on self-care techniques that can help improve their quality of life.
  • Implemented infection control procedures to maintain a safe environment for clients.
  • Monitored vital signs such as temperature, pulse rate and blood pressure accurately.

Garment Technician

Avantor
04.2023 - 04.2025
  • Proven ability to work independently or collaboratively within a team environment.
  • Excellent communication skills with an ability to effectively interact with cross-functional teams including designers, merchandisers, buyers, vendors and factory personnel.

City Bus Operator

Trimet
06.2023 - 07.2023
  • Ensured that all vehicles were kept clean at all times both inside and out for passenger comfort.
  • Performed pre-trip vehicle inspections to ensure safety standards were met.
  • Maintained detailed logs of daily route information including stops, times, and fares collected.
  • Provided courteous service to customers by answering questions about routes and destinations.
  • Utilized GPS technology to accurately track location, speed, and estimated time of arrival.
  • Accurately operated fare collection equipment in accordance with company policies.
  • Assisted disabled passengers with wheelchairs or other mobility aids onto the bus safely.
  • Provided directions for lost passengers regarding their desired destination.
  • Picked up and dropped off riders at specific locations following strict time schedules.
  • Followed all rules of the road when operating a bus in congested urban areas.
  • Complied with traffic rules and regulations to operate vehicles in safe, legal manner.
  • Reported accidents, vehicle damage and passenger injuries, completing corresponding reports for management.
  • Inventoried bus emergency and first aid supplies and equipment to prepare for emergencies.

School Bus Driver

Mid Columbia Bus Company
11.2022 - 06.2023
  • Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality.
  • Successfully completed all required training courses related to school bus operation and safety.
  • Provided timely pickup and drop-off of children at designated locations in accordance with established schedules.
  • Maintained a safe driving record by adhering to traffic laws, road safety regulations, and company policies.
  • Attended regular in-service meetings to keep current with school requirements and state and federal regulations.
  • Monitored students' safety and well-being while on the bus.
  • Monitored student behavior while on the bus to ensure their safety and well-being.
  • Developed positive relationships with students by displaying patience, understanding, respect, and compassion towards them during transport.
  • Followed safety rules for students boarding and exiting buses or crossing streets.
  • Interacted positively with students, parents, faculty, and staff members.
  • Managed daily vehicle inspections to ensure compliance with state and local regulations.
  • Demonstrated excellent customer service skills while interacting with students and parents on the school bus route.
  • Displayed strong problem solving skills when dealing with difficult situations involving students or parents.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.

Transportation Associate

Amazon Sort Center
03.2021 - 11.2022
  • Working with computers and Microsoft Office (Outlook, Word, Excel)
  • Transportation Associates will perform semi-trailer moves in the trailer yard, coordinate yard activities (such as checking in trailers, traffic flow, internal communications with operations, etc.), conduct yard audits, complete driver training programs (Hostler, CDL School, etc.), and operate multiple vehicle types (including but not limited to hostlers and day cabs) to support Amazon’s transportation network
  • Investigated customer complaints regarding shipment delays or discrepancies in orders.
  • Class A driver licensed

Caregiver

Loving Heart Adult Home
10.2014 - 06.2022
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Documented vitals, behaviors and medications in client medical records.
  • Maintained clean, safe and well organized patient environment.
  • Help with personal hygiene.
  • Provided quality care for patients.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor’s appointments.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Worked to improve and enhance patient lives through effective and compassionate care.

PSE Sales & Svcs/Distribution Associate

United State Postal Service
06.2021 - 07.2021
  • Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience
  • Handle and process customer purchases and returns of products and services
  • Perform passport duties
  • Maintain appearance of retail lobby by setting up and arranging displays that are presentable to customers
  • Prolonged standing while interacting with customers

Front-End Assistant

Costco Wholesale
05.2020 - 02.2021
  • Responsible for interacting with customers and collecting payments for products and services.
  • Some of the duties that may be executed by the front-end assistant at Costco include greeting customers, completing financial transactions, and implementing the Company's store policies.

Real Estate Consultant

Empire East Land Holdings, Incorporated
01.2014 - 09.2014
  • Advertised client properties on websites, through social media and in real estate guides.
  • Guided clients from beginning to end of the home buying process in choosing the right property.
  • Negotiated contracts on behalf of clients.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.

Marketing Officer

Soliman EC Septic Tank Disposal
07.2008 - 12.2013
  • Responsible for all marketing strategies and activities within the company.
  • Oversees the Marketing department and provides direction and feedback on major projects.
  • Makes key decisions regarding product distribution, budgeting and sales.
  • Plan, prepare and manage the publication and distribution of publicity materials.
  • Devise marketing campaigns.
  • Organize a calendar of marketing events, such as promotions, exhibitions, product launches.

Education

Bachelor of Science - Computer Engineering

Holy Angel University
Angeles City
04.2007

High School Graduate - undefined

Bonifacio Romero High School
Angeles City
03.2004

Skills

  • Computer and software skills
  • Problem-solving
  • Customer Service
  • Adaptability
  • Creativity
  • Patient care
  • Compassionate caregiving
  • Emotional support
  • Class A commercial Driver's license
  • Strong work ethic
  • Clean MVR
  • Time management
  • Decision-making
  • Respectful and compassionate
  • Multitasking and organization
  • Teamwork
  • Decision Making
  • Active Listening
  • Communication
  • Critical Thinking
  • First aid and safety
  • Recording vital signs
  • Mobility support
  • Safe driving practices
  • Safe driving
  • Customer service
  • Transportation safety
  • Defensive driver training
  • Dependable and responsible
  • Adaptability and flexibility

Certification

  • Home Care worker
  • Class A driver License

Timeline

City Bus Operator

Trimet
06.2023 - 07.2023

Garment Technician

Avantor
04.2023 - 04.2025

School Bus Driver

Mid Columbia Bus Company
11.2022 - 06.2023

Home Care Worker

Department of Human Services
07.2022 - Current

PSE Sales & Svcs/Distribution Associate

United State Postal Service
06.2021 - 07.2021

Transportation Associate

Amazon Sort Center
03.2021 - 11.2022

Front-End Assistant

Costco Wholesale
05.2020 - 02.2021

Caregiver

Loving Heart Adult Home
10.2014 - 06.2022

Real Estate Consultant

Empire East Land Holdings, Incorporated
01.2014 - 09.2014

Marketing Officer

Soliman EC Septic Tank Disposal
07.2008 - 12.2013

Bachelor of Science - Computer Engineering

Holy Angel University

High School Graduate - undefined

Bonifacio Romero High School
ROSALYN D. GARNER