Rosalyn Hendrix
Phoenix,AZ
Summary
Professional team facilitator with proven track record in guiding groups towards achieving set goals. Skilled in fostering collaboration, adaptability, and effective communication. Strong ability to manage group dynamics and drive results in various settings. Reliable asset known for flexibility and consistency in meeting changing needs.
Overview
8
8
years of professional experience
Work History
Group Facilitator
Cholla Behavioral Health
07.2025 - Current
- Facilitated group discussions to promote understanding and engagement among participants.
- Assisted in developing and implementing therapeutic programs tailored to client needs.
- Coordinated activities that encouraged collaboration and communication among group members.
- Monitored participant progress, ensuring adherence to treatment goals and objectives.
- Documented session outcomes and provided feedback for program improvements.
- Created a supportive environment that fostered trust and openness among clients.
Lead Behavioral Technician
Vogue Recovery
05.2021 - 07.2025
- Monitored and documented client progress, adjusting interventions as needed.
- Communicated effectively with families regarding client needs and progress updates.
- Provided crisis intervention support during critical incidents, utilizing de-escalation techniques to ensure client safety.
- Facilitated group sessions focused on social skills development, promoting peer interactions and building relationships among clients.
- Developed rapport with clients by establishing trust through consistency and positive reinforcement strategies.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Receptionist
Valley Hospital
09.2017 - 05.2021
- Managed multi-line phone system, efficiently directing calls and inquiries to appropriate departments.
- Processed incoming mail and packages, distributing them promptly to enhance communication flow.
- Provided exceptional customer service, addressing client questions and concerns professionally and courteously.
- Developed streamlined check-in process for visitors, enhancing security and efficiency at front desk.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Smart School
Gilbert, AZ11-2025
Skills
- Professional relationships
- Verbal and written communication
- Data analysis
- Facilitation techniques
- Assertiveness
- Icebreakers
- Problem-solving
- Multitasking
- Active listening
Timeline
Group Facilitator
Cholla Behavioral Health
07.2025 - Current
Lead Behavioral Technician
Vogue Recovery
05.2021 - 07.2025
Receptionist
Valley Hospital
09.2017 - 05.2021
High School Diploma -
Smart School