Efficient operational thought leader with 10 years of experience leading teams, improving patient experience, building relationships with providers, and growing breast-imaging programs. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Supervisor Breast Imaging Center
HCA, Trident Medical Center
10.2010 - Current
Developed EQUIP program, system approach for Charleston comprising 3 facilities
Ensure annual DHEC compliance
Facilitate quarterly positioning meeting, to ensure the optimal quality images for ACR
Key collaborator to engage physicians in program development
Proven ability to influence teams and a catalyst for progress, and make decisive impact
Coordinator of Patient Satisfaction Committee
Equipment/supply procurement
Develop Policy, protocols and SOP’s
Coordinate and Participate in Patient Experience Counsel
Lead a staff of 12 technologist and 2 nurses
Perform employee evaluations and coaching
Represent the organization at Health fairs, lunch and learns, and community events
Oversee all audits and accreditations with ACR, DHEC, MQSA, and BCN
Ensure the QC/QA is in order
EQUIP is done for the technologist and Radiologist
Trouble shoot and provide recommendations/solutions for PACs (Picture Archival Computer) and MRS (Mammography Reporting System).
Mammographer/QC Mammographer
East Cooper Hospital
05.2008 - 10.2010
QC/QA, Stereotactic exams, needle localizations, Screening exams of mammograms, Bone Density studies
Super user for IT systems Magview.
Radiographic Technologist
South Carolina Sports Medicine
03.2006 - 06.2008
Ensured consistent image quality by performing routine maintenance checks on all radiology equipment.
Demonstrated a strong commitment to patient privacy by maintaining strict confidentiality of all information in accordance with HIPAA regulations and institutional policies.
Contributed positively towards a culture of continuous improvement within the department through active engagement in feedback, learning, and problem-solving exercises.
Streamlined workflow for increased efficiency with meticulous organization of examination schedules, equipment, and supplies.