Rosalyn Osborne
Ada,TN
Summary
[Job Title] successful at working with students from diverse backgrounds. Combines real-life experience with certified hours of student teaching experience to provide engaging and interactive learning environment. Goal-oriented [Job Title] caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
27
27
years of professional experience
Work History
Educational Assistant
Clarksville Montgomery County Schools
08.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
In-Home Caregiver
Senior Helpers TN
10.2022 - 05.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Teacher's Assistant
The Youth Academy
09.2022 - 10.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
In-Home Caregiver
FirstLight HomeCare
05.2022 - 09.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted disabled clients to support independence and well-being.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Followed nutritional plans to prepare optimal meals.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Shift Lead
Jostens Printing And Publishing
11.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Enforced company policies and regulations with employees.
Child Nutrition Assistant
CMCSS
08.2021 - 11.2021
- Supported new schools and child nutrition vendor with health inspections and permitting.
- Processed dietary restrictions needed from school to vendor.
- Replenished supplies such as napkins and condiments
- Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
- Generated menus for [Number] children based on preferences, wellness goals and dietary needs.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Removed trash and cleaned kitchen garbage containers.
- Stocked and rotated food items according to expiration dates.
- Assisted in setting up and breaking down kitchen stations.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Maintained high personal grooming standards and uniform presentation.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Monitored food temperature, discarding items not stored correctly.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
RPD/DSP
Sunrise Community Of Tennessee/Superior Caregivers
01.2021 - 06.2021
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Customer Service Supervisor
Walmart Neighborhood Market
08.2016 - 05.2020
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Researched and corrected customer concerns to promote company loyalty.
- Created, prepared, and delivered reports to various departments.
- Created customer support strategies to increase customer retention.
- Identified customer service trends to provide recommendations for process and procedural improvements.
- Implemented feedback system for customers to provide comments and suggestions to improve service.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Teacher
Osborne Inhome Daycare
01.2014 - 06.2016
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Participated in parent teacher conference to discuss developments of students and increase support.
Teacher Assitant
Labor Of Love Childcare
03.2009 - 07.2013
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Documented student progress and communicated with parents to keep informed.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Assistant Store Manager
Christopher And Banks
10.2007 - 12.2008
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Sales Associate
Belk Department Store
08.2003 - 10.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Linens 'n Things
10.2002 - 08.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Jewelry Dept Claims Manager
Walmart Supercenter
08.1996 - 09.2001
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
No Degree - Teacher Education
Nashville Sate Community College
Clarksville,TN12.2025
High School Diploma -
Northeast High School
Clarksville, TN05.1997
Skills
- Material Preparation
- Enrichment Activities
- Childcare Management Software
- Calm and Patient Demeanor
- Small Group and Individual Assistance
- Motivating and Inspiring Students
- School Policy and Rules Enforcement
- Promoting Social and Emotional Development
- Google Apps for Education
- First Aid
- Toddler and Preschool Curricula
Spending time with my family doing fun things
I have two children,who are actually young adults now, My daughter is 18 and off in college and my son is 21 years old. We love to take family trips when we can,or going out for family dinners. Since my daughter is in college now,her school host lots of fun activities for us to attend and spend time with her. My children and husband like to fish(im not a fan of fishing)so i just take a camp chair and watch them fish.
Timeline
Educational Assistant
Clarksville Montgomery County Schools
08.2023 - Current
In-Home Caregiver
Senior Helpers TN
10.2022 - 05.2023
Teacher's Assistant
The Youth Academy
09.2022 - 10.2022
In-Home Caregiver
FirstLight HomeCare
05.2022 - 09.2022
Shift Lead
Jostens Printing And Publishing
11.2021 - 05.2022
Child Nutrition Assistant
CMCSS
08.2021 - 11.2021
RPD/DSP
Sunrise Community Of Tennessee/Superior Caregivers
01.2021 - 06.2021
Customer Service Supervisor
Walmart Neighborhood Market
08.2016 - 05.2020
Teacher
Osborne Inhome Daycare
01.2014 - 06.2016
Teacher Assitant
Labor Of Love Childcare
03.2009 - 07.2013
Assistant Store Manager
Christopher And Banks
10.2007 - 12.2008
Sales Associate
Belk Department Store
08.2003 - 10.2007
Sales Associate
Linens 'n Things
10.2002 - 08.2003
Jewelry Dept Claims Manager
Walmart Supercenter
08.1996 - 09.2001
No Degree - Teacher Education
Nashville Sate Community College
High School Diploma -
Northeast High School
Similar Profiles
Cendy RomeroCendy Romero
Special Education Teacher at Clarksville/Montgomery County SchoolsSpecial Education Teacher at Clarksville/Montgomery County Schools
Tarmelinda GrossTarmelinda Gross
English Teacher/Teacher Leader at Marshall County SchoolsEnglish Teacher/Teacher Leader at Marshall County Schools
Amy StoutAmy Stout
Speech-Language Pathologist at Rutherford County Board Of EducationSpeech-Language Pathologist at Rutherford County Board Of Education