Summary
Overview
Work History
Skills
Timeline
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Rosalyn Singh

Ridgewood

Summary

Experienced hands-on household management professional with strong focus on team collaboration and achieving results. Adept at overseeing daily operations, ensuring high standards of cleanliness, organization, and efficiency. Skilled in coordinating schedules, managing budgets, and addressing diverse needs with flexibility and reliability. Known for excellent communication, problem-solving abilities, and keen eye for detail.

Overview

13
13
years of professional experience

Work History

House Manager

Private Family
09.2023 - Current
  • Maintain high-end housekeeping standards, ensuring pristine living environments.
  • Manage vendor relationships to ensure timely and efficient service delivery.
  • Handles errands, personal shopping, and pet care, ensuring household needs are met
  • Manage closet and wardrobe organization/management to ensure optimal space utilization and accessibility.
  • Oversee project management tasks to ensure smooth household operations.

House Manager/Personal Assistant

High Profile Celebrity
01.2012 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Planned special events such as parties or family gatherings with attention to detail and organization.
  • Oversaw budget to manage expenditures and control costs.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
  • Project management. Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints. Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
  • Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
  • Improved household efficiency by implementing detailed schedules and routines for staff members.
  • Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
  • Streamlined communication within household, introducing efficient internal messaging system.
  • Enhanced property security, implementing cutting-edge security measures and protocols.
  • Elevated standard of household cleanliness and organization by developing detailed cleaning schedules.
  • Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
  • Improved family satisfaction with meal variety and nutrition by planning and overseeing preparation of diverse weekly menus.
  • Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
  • Preserved household's privacy and confidentiality through diligent oversight of information management practices.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Provided multifaceted services to Principal by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.

  • Entrusted to handle confidential and sensitive situations in professional matter.

Full Time House Manager

High profile Celebrity couple
04.2022 - 09.2023
  • Hands-on housekeeping for 6 story townhouse main residence in Brooklyn NY, and a secondary residence in Manhattan NY
  • Coordinated with the PA for vendor management, supply ordering, errands, pet care, and special projects, enhancing operational efficiency.
  • Wardrobe management
  • Created detailed household manual to enhance efficiency and organization.
  • Transformed closet areas to improve overall organization and ease of use, at both residences.
  • Assisted with childcare.
  • Managed construction personnel, interior decorators, overseeing project progress and adherence to deadlines.

Full time House Manager/Assistant

Interior Designer
09.2018 - 04.2022
  • Managed multiple residential and office properties, overseeing housekeeping, laundry, and wardrobe care for high-end clothing. Also managed gardeners, and chef.
  • Handled vendor management, including coordination of movers, cleaning crews, and vendor visits, while providing administrative support and managing pet care and personal errands.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Coordinated meal preparation for employer, adhering to strict dietary restrictions and collaborating with a health coach and chef.
  • Project management. Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
  • Provided Admin support to Employer, and office staff including ordering office supplies, assist with client meetings, IT troubleshooting, phone systems, Crestron/Alarm system, Insurance related Special projects

Part time PA/House Manager

private confidential family
01.2017 - 06.2017
  • Duties include oversee NY properties, staff, personal shopping/research/projects, Household and private bill paying; Medical Insurance claims/billing, Staff recruitment/training; Vendor Recruitment/Management; Calendar Management; Reservations; Administrative Support

Part Time PA

private confidential family
01.2016 - 04.2017
  • Duties include oversee NY properties re: Vendors, contractors, special projects, research

Skills

  • Experienced in a diverse range of Estate Management skills
  • Great organizational, time management and multi tasking skills
  • Great at problem solving, crisis management, and using initiative
  • Team player; hands-on
  • Bi-Lingual
  • Net and email savvy
  • Employee training, supervision, and scheduling
  • Calm, quiet, and professional demeanour
  • Event planning
  • Adapt easily to the culture of each household
  • Great communication skills; thorough and detailed

Timeline

House Manager

Private Family
09.2023 - Current

Full Time House Manager

High profile Celebrity couple
04.2022 - 09.2023

Full time House Manager/Assistant

Interior Designer
09.2018 - 04.2022

Part time PA/House Manager

private confidential family
01.2017 - 06.2017

Part Time PA

private confidential family
01.2016 - 04.2017

House Manager/Personal Assistant

High Profile Celebrity
01.2012 - Current

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Rosalyn Singh