Rosalyn Stevens
St. Petersburg ,FL
Summary
Dedicated Deli Clerk with a proven track record at Publix Supermarket, excelling in customer service and safe food handling practices. Demonstrated ability to enhance food safety and cleanliness, resulting in a 20% reduction in waste. Skilled in food preparation and inventory management, with a strong work ethic and commitment to excellence.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix Supermarket
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Domestic Helper
Du Zhengyan
08.2016 - 12.2021
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
- Provided attentive childcare with age-appropriate activities to foster growth and development.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
- Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
- Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
Quality Assurance Analyst
SPi Global
05.2011 - 04.2016
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
Education
Bachelor Of Art In Hospitality Management - Hotels And Restaurants, Tourism, Cruise Lines
NOrsu
Dumaguete City Philippines 03.2011
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food safety
- Food preparation
- Equipment safety
- Hospitality service expertise
- Proper food handling
- Product stocking and rotation
- Inventory rotation
- Equipment operation
- Product knowledge
- Performance improvement
Accomplishments
Throughout my career, I’ve consistently demonstrated a strong ability to deliver impactful, practically in quality assurance, food handling, customer service relations and work with different people, consistently getting a fruitful reward of my hard work.
Certification
Food handling, F&B management, NCII housekeeping, NCII caregivers
Timeline
Domestic Helper
Du Zhengyan
08.2016 - 12.2021
Quality Assurance Analyst
SPi Global
05.2011 - 04.2016
Deli Clerk
Publix Supermarket
Bachelor Of Art In Hospitality Management - Hotels And Restaurants, Tourism, Cruise Lines
NOrsu
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