Rosalyn Thomas

• Spearheaded the implementation of a cutting-edge quality control system, resulting in a remarkable 15% reduction in errors and a significant improvement in transcription accuracy.
• Facilitated seamless collaboration with internal teams, overseeing post-deposition tasks and ensuring efficient operations within the organization.
• Conducted meticulous error reviews on spreadsheets and transcriptions, showcasing a keen eye for detail and commitment to maintaining high standards of accuracy.
• Ensured grammatical and spelling precision in all transcriptions, demonstrating a strong command of language essential for executive-level correspondence.
• Expertly incorporated exhibits into prepared transcripts, reflecting a comprehensive understanding of executive-level documentation intricacies.
• Contributed to the onboarding process for new hires, providing essential guidance and support.

• Contributed to executive reports through in-depth research and analysis for monthly meetings.
• Managed files and records in content management systems, including MS SharePoint and Excel.
• Processed sensitive documents with confidentiality and precision.
• Acted as a reliable backup for colleagues, maintaining discretion and confidentiality.
• Coordinated complex travel arrangements for the executive team.
• Maintained meticulous records and documentation for budget reviews.
• Played a crucial role in onboarding new hires, ensuring a smooth integration into the company culture.

• Provided comprehensive administrative support to the Executive Assistant and CEO, ensuring seamless operations at the executive level.
• Liaised with vendors, contractors, and professional services personnel to streamline order processing.
• Assisted internal staff, optimizing efficiency and productivity.
• Managed multiple tasks concurrently, consistently meeting deadlines.
• Handled incoming calls, resolved customer issues, and scheduled appointments.
• Maintained accurate client records and communicated effectively via email, phone, and mail.
• Implemented an efficient record filing system, enhancing document organization.
• Coordinated and executed company events and meetings with a 95% attendance rate.
• Negotiated contracts with vendors, resulting in a 10% decrease in office expenses.

Processed Reasonable Accommodation documents for the Legal Department, ensuring

timely and accurate completion.

• Supported efficient meetings by organizing spaces and materials, documenting

discussions, and distributing comprehensive meeting notes.

• Handled a multi-line phone system, skillfully routing calls, delivering messages to staff,

and warmly greeting visitors.

• Implemented an effective record filing system, significantly enhancing document

organization and management.

• Maintained and updated the company handbook, outlining policies and providing

insights into the company's mission and values.

• Updated spreadsheets and databases to track, analyze, and report on performance and

sales data.

• Leveraged accounting software to manage expenses and meticulously track financial

transactions.