ROSALYN COX
Norfolk,VA
Summary
Energetic and dedicated social work student with a solid commitment to serving disadvantaged youth and adults, including homeless, emancipated youth, and special needs populations. Ready to gain valuable skills in social work upon completion of the degree. I am eager to apply my case management skills and empathic nature to foster positive change in the lives of individuals. Rosalyn has seven years of experience working in law enforcement security. She holds a Bachelor of Science in Criminal Justice and a Master of Social Work. Rosalyn is ambitious about applying her leadership skills to her next career.
Overview
15
15
years of professional experience
Work History
PCA Personal Care Assistant
Optimism Home Health Care Services, LLC
Virginia Beach, VA
08.2022 - Current
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded to bell or light signal calls to assist patients with needs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
Intern Project Coordinator
Global 1 Consulting, LLC
Remote
03.2022 - Current
- Act as a project lead to understand, identify, and execute all client needs for email marketing initiatives
- Assist in creating and managing project plans and coordinating client communications and project tasks on larger, more complex projects in coordination with the Project Manager
- Analyze project metrics to ensure they are meeting business requirements/objectives
- Attend client meetings and calls where appropriate, document meetings, and create meeting minutes and notes to coordinate project activities effectively
- Scheduling and coordinating meetings for project managers and taking meeting notes.
Security Officer
Southeastern Virginia Training Center
Chesapeake, VA
06.2021 - 08.2022
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
PCA Personal Care Assistant
Optimism Home Health Care Services, LLC
Virginia Beach, VA
08.2020 - 06.2021
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded to bell or light signal calls to assist patients with needs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
Security Officer
Walden Security
Norfolk, VA
06.2020 - 01.2021
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Upscale Security Officer
G4S
Chesapeake, VA
01.2020 - 06.2020
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
PCA Personal Care Assistant
Hand N Heart
Virginia Beach, VA
04.2019 - 12.2019
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded to bell or light signal calls to assist patients with needs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
Security Officer
Beach Security
Virginia Beach, VA
03.2019 - 12.2019
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Caregiver
Touch of Heaven
Norfolk, VA
09.2018 - 02.2019
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded to bell or light signal calls to assist patients with needs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.cy
Correctional officer
St. Brides Correctional Center
Chesapeake, VA
05.2016 - 08.2018
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Collaborated with outside agencies such as social workers, psychologists, probation officers., when necessary.
- Performed head counts, checking cells for missing inmates.
- Issued clothing, tools and other authorized items to inmates.
- Inspected locks, window bars, doors and security systems to support escape prevention.
Security Officer
U.S. Security Associates
Chesapeake, VA
07.2015 - 02.2016
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Academic Dean Assistant (work-study)
Paul D Camp Community College
Suffolk, VA
08.2009 - 07.2012
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Dispersed incoming mail to correct recipients throughout office.
- Proofread and corrected correspondence and reports for error-free documentation.
- Delivered messages and ran errands.
- Typed, formatted and edited correspondence and other documents.
Education
Masters of Social Work - Social Work
Grand Canyon University
06-2026
Bachelor of Science, Criminal Justice -
Walden University
04.2021
Highschool Diploma -
King’s Fork High School
06.2009
Skills
- Meal Preparation
- Cultural Sensitivity
- Range of motion exercises
- Emotional Support
- HIPAA Compliance
- Medical terminology knowledge
- Behavioral Management
- Personal Hygiene Assistance
- Compassionate Care
- Patient Observation
- Feeding Assistance
- Mobility Assistance
- Basic nursing care
- Emergency Response
- Patient Services
- Adaptable
- Access Control
- CCTV Surveillance
- Document Management
- Crime Prevention
- Report Writing
- Complex Problem-Solving
- Detail Oriented
- Interior and exterior patrol
- Incident Reporting
- Surveillance
- High level of integrity
- Shift work experience
- Crisis intervention training
- Identification verification
- Emergency Management
- Conflict resolution techniques
- Fire safety training
- Investigative skills
- General security
- Crime prevention methods
- Alarm monitoring
- Security Screenings
- File Management
- Calendar Management
- Spreadsheet development
- Database entry
- Telephone reception
- Customer Engagement
- Word Processing
- Document Preparation
- Presentation Creation
- Scanning and copying
- Verbal Communication
- File Organization
- Reception Management
- Proofreading
- Office Administration
- Administrative Support
- Project Planning
- Mail handling
- Customer Service
- Clerical Support
- Advanced MS Office Suite knowledge
- Prioritizing Work
- Dedicated Team Player
- Valid Driver's License
- Time Management
- Self-starter
- Office Management
- Project Management
- Multi-line phone proficiency
Timeline
PCA Personal Care Assistant
Optimism Home Health Care Services, LLC
08.2022 - Current
Intern Project Coordinator
Global 1 Consulting, LLC
03.2022 - Current
Security Officer
Southeastern Virginia Training Center
06.2021 - 08.2022
PCA Personal Care Assistant
Optimism Home Health Care Services, LLC
08.2020 - 06.2021
Security Officer
Walden Security
06.2020 - 01.2021
Upscale Security Officer
G4S
01.2020 - 06.2020
PCA Personal Care Assistant
Hand N Heart
04.2019 - 12.2019
Security Officer
Beach Security
03.2019 - 12.2019
Caregiver
Touch of Heaven
09.2018 - 02.2019
Correctional officer
St. Brides Correctional Center
05.2016 - 08.2018
Security Officer
U.S. Security Associates
07.2015 - 02.2016
Academic Dean Assistant (work-study)
Paul D Camp Community College
08.2009 - 07.2012
Masters of Social Work - Social Work
Grand Canyon University
Bachelor of Science, Criminal Justice -
Walden University
Highschool Diploma -
King’s Fork High School
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