Dynamic and results-oriented professional with a proven track record at Walmart and Lowes, adept in customer service and problem-solving. Excelled in enhancing team productivity and efficiency through innovative solutions, demonstrating a friendly attitude and strong teamwork skills. Skilled in technical support and process improvement, committed to continuous learning and excellence.
Work History
Walmart
Customer Service Department
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Project Support Professional
Lowes
01.2018 - 12.2024
Provided valuable input for process improvements, resulting in increased efficiency and cost savings.
Maximized system capabilities by studying technical applications and making recommendations.
Kept records of customer interactions and transactions, recording details of inquiries, complaints and comments.
Installed, configured and supported network-related hardware and software.
Implemented innovative tracking methods for consistently meeting project deadlines and goals.
Assisted in managing vendor relationships, negotiating contracts, and securing favorable terms.
Conducted post-project evaluations to identify areas of improvement for future initiatives.
Improved overall team productivity with effective time management strategies and task prioritization.
Education
Associate Of Applied Business - Restaurant/Hotel Management
Purdue Calumet
Hammond, IN
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Project Support Professional
Lowes
01.2018 - 12.2024
Walmart
Customer Service Department
Associate Of Applied Business - Restaurant/Hotel Management