Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

ROSALYND YOUNG

Pittsburgh,PA

Summary

Highly motivated scheduling coordinator offering career in handling administrative tasks successfully while maintaining calendars for several-person firm. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Excels in complex tasks involving multiple stakeholders, critical details and hard deadlines. Organized scheduling coordinator with proactive attitude regarding production scheduling coordination. Several years of experience in production and materials management. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Presbyterian Senior Care
VERONA, PA
01.2021 - Current
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Provided support in resolving scheduling conflicts between employees.
  • Monitored changes in labor needs to ensure compliance with relevant laws and regulations.
  • Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
  • Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
  • Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.
  • Resolved customer inquiries regarding schedule changes or availability of services and products.
  • Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Implemented new systems for efficient scheduling processes such as automated reminders for shift changes or vacation requests.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
  • Responded promptly to all customer inquiries regarding availability or schedule changes.
  • Organized training sessions on proper scheduling techniques for new hires.
  • Provided guidance to team members regarding best practices related to scheduling tasks.
  • Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
  • Developed a backup plan for critical positions to ensure uninterrupted service.
  • Collaborated with department managers to forecast staffing needs and adjust schedules accordingly.

PCA

Presbyterian Senior Care
Oakmont, PA
03.2013 - Current
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Maintained accurate records of client care services provided on a daily basis.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
  • Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
  • Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Responded promptly to emergency situations according to established protocols.
  • Prepared meals according to dietary guidelines set forth by the physician or dietitian.
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Answered questions from family members regarding patient's condition or care plan.
  • Administered medications orally or topically as directed by physician orders.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Responded to bell or light signal calls to assist patients with needs.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

Education

DIPLOMA - MEDICAL ASSISTANT

Great Lakes Institute of Technology
Erie, PA
11-2013

High School Diploma -

CENTRAL TECH
Erie, PA
06-2003

Some College (No Degree) - Nursing

Community College of Allegheny County
Pittsburgh, PA

Skills

  • Calendar Management
  • Program Organization
  • Payroll Processing
  • Intake documentation
  • Statistical Analysis
  • Customer engagement and support

Certification

CPR certified

Insulin certified

AI educated

Timeline

Scheduling Coordinator

Presbyterian Senior Care
01.2021 - Current

PCA

Presbyterian Senior Care
03.2013 - Current

DIPLOMA - MEDICAL ASSISTANT

Great Lakes Institute of Technology

High School Diploma -

CENTRAL TECH

Some College (No Degree) - Nursing

Community College of Allegheny County

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ROSALYND YOUNG