Rosalynda Cruz

Pleasantville,NJ

Summary

Proven multitasker and customer service expert, adept in creating welcoming environments and managing guest experiences at Texas Roadhouse. Demonstrated adaptability and professional attitude, excelling in greeting guests and maintaining cleanliness. Skilled in interactive communication, significantly enhancing dining and care environments through proactive engagement and organizational skills.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

years of professional experience

Work History

Hostest

Texas Roadhouse

07.2022 - Current

Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Babysitter

Rachel Allhiser

06.2021 - 08.2022

Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.

Education

Associate of Applied Science - Medical Assistant

American Institute of Tom's River

Toms River, NJ

05-2025

Skills

Cleaning and sanitation
Customer service expertise
Interactive communication skills
Greeting guests
Multitasking Abilities

Reliability
Professional Attitude
Adaptability
Impression management

Timeline