Rosa Maria Hernandez

• Served as primary training contact for employees at the business site for training requests, questions, and issues.
• Prepared for new hire classes, including securing classroom space, materials, and meals, and communicated with the new hire about first-day expectations.
• Utilized most current existing materials and technology to deliver learning programs and activities.
• Identified and immediately communicated program gaps, feedback, and other learning opportunities to
  peers, site leadership, and home office partners.
• Ran and analyzed reports to identify business/training needs and communicates training opportunities to
  peers, site leadership, and home office partners.
• Tracked new employee metrics at established intervals and communicates/coordinates with site leadership to ensure readiness standards are met.
• Drove support and adoption of new learning platforms and training technology.
• Acted as a subject matter expert to assist in the development and improvement of training materials. Assisted in the development and ongoing training of associates at all levels, including onsite peers, offsite peers, and site leadership.
• Assisted in the development and ongoing training of associates at all levels, including onsite peers, offsite peers, and site leadership.
• Monitored and evaluated peer trainer performance and provided feedback.
• Acted upon coaching and feedback from the coordinator and the learning team.
• Completed professional development requirements to expand skillset, including Train-the-
  Trainer sessions, certification courses, “teach backs,” and other opportunities.
• Remained up to date on operational processes, procedures, and policies.
• Completed other duties as assigned.

• Scheduled the training team with their duties for the week regarding training.
• Responsible for developing training procedures for new and current employees in the warehouse and recommending
improvements
• Responsible for updating training presentations when changes or updates are made to policies and procedures
• Facilitates new hire orientations
• Provide and facilitates all necessary new hire EHS, QRA and general warehouse trainings
• Assisted the supervisors in developing, coaching, and counseling employees
• Maintained cross-training records and facilitate departmental training using SOPs and other work instructions
• Audited employees on operational processes and provide coaching on process performance
• Made recommendation for new or revised processes and has a role on the implementation
• Adhered to all quality guidelines
• Provided guidance to less experienced team members
• Had team leader responsibilities but did not formally supervise
• Took the lead in effectively applying new processes and skills in accomplishing assignments
• Crown certified to administer equipment certifications to employees
• When not training, performed general warehouse duties

*Applies knowledge and company policies to complete a variety of tasks

*Demonstrated a working knowledge of jobs outside area of responsibility
*Maintained appropriate licenses, training and certifications

*Worked on assignments that are moderately difficult requiring judgment in resolving issues
*Adhered to all quality guidelines
*Worked with limited supervision.
*Provided general guidance or technical assistance to less experienced team members
*Flexible work schedule to accommodate training needs
Accountabilities:
*Responsible for site training for Outbound shifts
*Crown certified to administer equipment certifications to employees
*When not training, performed general warehouse duties
*Learned and trained on all functions within the warehouse

• Order picking in fast paced Warehouse environment
• Accurately performs multiple operational tasks assigned to the individual
• Insured that our customers received quality products
• Produced quality work while maintaining high productivity.
• Demonstrated material handling/ packaging /warehouse equipment skills
• Knowledge and use of an RF scanner
• Comfortable with heights – up to 30ft
• Performed one or more warehouse operations functions within the operating guidelines of the facility
• Demonstrated effective oral communication skills
• Palletized large items to skid and wrap for shipment
• Drove material handling equipment as required by job duty. Example equipment in the facility included: order picker (cherry picker), reach truck, pallet jack, and walkie rider
• Knowledge of different areas in the warehouse such as LUM, Base LUM, Bulk, Aeromed, Renal, and Dock
• Assisted the training team in the training of new hires for pick path training in both LUM and Bulk.

· Expedited critical orders
· Responsible for building waves to support warehouse pickers
· Retrieved Systematic Milestone report to follow through with orders in the pipeline.
· Engaged key individuals from other departments to prioritize and rectify orders
· Scheduled work to 21 teams (production lines and u-cells) based on FIFO
· Resolved issues to remove work orders from On hold status
· Scheduled first shift buffer
· Entered necessary information into Direct TV scheduling tool

• Responsible for Buffer reconciliation
• Maintained and expedite production orders via Milestone report
• Scheduled work to 21 teams (production lines and u-cells) based on FIFO.
• Resolved issues to remove work orders from On hold status
• Scheduled first shift buffer
• Entered necessary information into Direct TV scheduling tool

• Assigned production station to technicians
• Opened and signs for production TIQ (Total Integrated Quality)
• Responsible for team performance and quality.
• Perform annual performance evaluation with production technicians
• Resolved all issues related to personnel assigned to team

• Set up order production in the imaging system.
• Assign the production station to technicians.
• Checked all pack and case labels.
• Stepped into lead role when Lead was on PTO.

• Reviewed image in system
• Verified required documentation
• Ensured label information is complete and accurate
• Followed image using the one on one process
• Buddy checked components previously placed by other sample tech

• Retrieved components for work station
• Verify lot numbers and expiration dates on components.
• Set up the workstation according to the computer image.
• Verified the placement of previous workstations.
• Kept up with the flow of production.