Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosana Lambis, RN

Lake Worth,FL

Summary

Accomplished healthcare professional with extensive experience at Saint Mary's Medical Center, adept in patient care and staff development. Skilled in Electronic Health Records Management and compassionate care, consistently improving patient outcomes. Demonstrated leadership in nursing staff mentorship and patient advocacy, enhancing healthcare delivery and patient satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Nurse Manager

Saint Mary's Medical Center
West Palm Beach, FL
12.2021 - Current
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Administered medications, tracked dosages and documented patient conditions.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Analyzed test results and communicated findings to physicians in order to develop effective treatment plans.
  • Developed relationships with patients to ensure they received the highest quality of care.
  • Participated in team meetings to discuss treatment options for complex cases.

Admissions Coordinator

Darcy Hall Of Life Care
WEST PALM BEACH, Florida
04.2020 - 11.2023
  • Helped patients with admissions process and adhered to state and federal laws.
  • Conducted walk-in and scheduled facility tours for prospective patients.
  • Coordinated with admission team to schedule admission.
  • Completed document faxing, bookkeeping and accurate filing.
  • Facilitated patients admissions and processed applications.

Emergency Room Registrar

JFK North Campus
West Palm Beach, FL
07.2019 - 04.2020
  • Confirmed patient demographics, collected copays and verified insurance.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Communicated with patients to gather intake data and verify chart information.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Assisted with hospital admissions and paperwork.
  • Helped patients complete paperwork and explained processes and procedures.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.

Patient Service Representative

Jupiter Medical Center
Jupiter, FL
06.2016 - 10.2019
  • Answered patient questions and fielded complaints to resolve issues.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Documented and managed patient information in computer system.
  • Scheduled patient appointment and procedures.
  • Provided consultations for patients about rights and services.
  • Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
  • Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows.
  • Balanced and reconciled cash drawer daily to maintain department's financial accuracy.

Mental Health Technician

Futures of Palm Beaches
Tequesta, FL
09.2013 - 06.2015
  • Provided excellent service to patients through personable communication.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Scheduled and coordinated patient follow-up appointments.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.

Certified Nursing Assistant

Bethesda Memorial Hospital
Boynton Beach, FL
03.2005 - 07.2014
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Consulted with nurses to develop patient care plans and evaluate treatment
  • Collected and documented vital signs to track current patient conditions.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Delivered high level of care to every patient.

Cardiac Monitor Technician

Bethesda Memorial Hospital
Boynton Beach, FL
03.2005 - 07.2014
  • Collaborated effectively with interdisciplinary teams to deliver quality patient care.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Associate of Science - Nursing

Burnett International College
Boynton Beach, FL
06.2019

Skills

  • Patient monitoring & care
  • Medical assessment
  • Infectious disease control
  • Geriatric treatment knowledge
  • Clinical Information System Management
  • Patient education and counseling
  • Documenting vitals
  • Family and patient support
  • Inpatient and outpatient care
  • Follow-up calls
  • Culturally-sensitive care
  • Patient relations
  • Direct and Indirect Patient Care
  • Intake and discharge
  • Tracheostomy care
  • Bi-lingual in English and Spanish
  • Medical screening
  • Patient discharging
  • Nursing staff leadership
  • Diabetes management
  • IV drug therapy management
  • Palliative and Pain Management
  • Acute and rehabilitative care
  • Medication and IV administration
  • Patient care planning
  • Staff Development and Precepting
  • Seizure management
  • Discharge planning
  • Interdisciplinary collaboration
  • Documentation accuracy
  • Medication management
  • Performance appraisal
  • Data gathering
  • Patient confidentiality
  • Quality control
  • Healthcare delivery
  • Patient care delivery
  • Outcome improvement

Certification

  • BLS certified through American Heart Association
  • ACLS Certified through American Heart Association
  • NIH

Timeline

Assistant Nurse Manager

Saint Mary's Medical Center
12.2021 - Current

Admissions Coordinator

Darcy Hall Of Life Care
04.2020 - 11.2023

Emergency Room Registrar

JFK North Campus
07.2019 - 04.2020

Patient Service Representative

Jupiter Medical Center
06.2016 - 10.2019

Mental Health Technician

Futures of Palm Beaches
09.2013 - 06.2015

Certified Nursing Assistant

Bethesda Memorial Hospital
03.2005 - 07.2014

Cardiac Monitor Technician

Bethesda Memorial Hospital
03.2005 - 07.2014

Associate of Science - Nursing

Burnett International College
  • BLS certified through American Heart Association
  • ACLS Certified through American Heart Association
  • NIH
Rosana Lambis, RN