Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosana Osorio

Cumming,Georgia

Summary

Results-driven Talent Acquisition/HR Specialist leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage, and retain strong and diverse talent.

Overview

16
16
years of professional experience

Work History

Talent Acquisition Administrator

Argos USA
Alpharetta, GA
02.2014 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered and directed incoming calls using multi-line telephone system.

HR Administrator

Argos USA
Alpharetta, GA
06.2015 - 06.2022
  • Organized onboarding activities for new hires including orientations, paperwork, and introductions.
  • Maintained personnel records in compliance with applicable laws and regulations.
  • Handled employee grievances or complaints in accordance with company policies and procedures.
  • Completed reports and employment forms.
  • Regularly updated HR databases to reflect employee information, changes in benefits, and other details.

Receptionist/HR Administrative Assistant

Christian Academy o Louisville
Louisville, KY
08.2008 - 05.2013
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Sorted incoming mail and directed to correct personnel each day.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments and meetings for management team.
  • Assisted with special projects assigned by management when required.
  • Greeted and directed visitors to appropriate personnel and answered average of 80 calls and emails daily.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Verified visitors' identification cards before allowing access to the building.

Education

Bachelor of Arts - Human Resources Administration

UTH Florida University
Miami, FL

Skills

  • Data-Driven Decision-Making
  • Interview Scheduling
  • Collaborative Teamwork
  • Candidate Sourcing

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

HR Administrator

Argos USA
06.2015 - 06.2022

Talent Acquisition Administrator

Argos USA
02.2014 - Current

Receptionist/HR Administrative Assistant

Christian Academy o Louisville
08.2008 - 05.2013

Bachelor of Arts - Human Resources Administration

UTH Florida University

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Rosana Osorio