Vacation Rental Property Manager
Self
05.2022 - Current
Hi, I’m
ROSANA THOMPSON
EDUCATOR
Chicago,IL
Summary
Former research scientist and high school teacher who succeeded in a variety of ways to make money while homeschooling her two, now adult children. Confident and friendly working with people of all ages and from a range of backgrounds. Whether it's customer service, food prep, teaching, or management, Rosana learns fast, is professional and dependable.
Work History
Self
Vacation Rental Property Manager
05.2022 - Current
Job overview
- Provide customer service in apps, email, calls, or in-person.
- Assist guests, giving local recommendations.
- Improve guest experience for 5 star reviews.
- Developed relationships with local contractors.
- Oversee repairs, housekeeping and property upgrades.
- Maintain bookkeeping, inventories and ordering supplies.
- Manage social media, rental apps and website.
VariousInternational and USA, CA, IL, NC
Other: Customer Service, Sales, Food Server
06.1995 - 11.2022
Job overview
- Worked front desk at Skydiving Adventures in Hemet, Ca while getting certified in skydiving.
- Server at Bahia Corinthian Yacht Club in Corona Del Mar in fine/upscale dining and wedding events.
- Sold mortgages with a private lender as a California licensed real estate professional.
- Server at fast-paced and delicious Frasca Pizzeria and Wine Bar in Chicago.
- Interpreted between Arabic and English for travel delegations during Holy Land tours of Israel and Palestine.
- Coordinated and led a weekend backpacking trip from Max Patch to Hot Springs, NC.
- Led workshops and youth engagement for legislative advocacy in D.C., Zoom, and on college campuses.
SelfChicago and Rockford, IL
Homeschool Educator/Director
08.2010 - 05.2022
Job overview
- Facilitated group activities for homeschool community.
- Designed and developed curriculum for all subjects.
- Taught science and math for elementary to high school.
- Fostered critical thinking through Socratic discussions and inquiry-based learning.
- Organized labs, scientific inquiry, field trips and programs in collaboration with museums.
- Managed conflict and behavior through setting expectations of conduct and positive reinforcement.
Chai Town Tea
Tea Merchant/Entrepreneur
02.2012 - 04.2016
Job overview
- Launched wholesale/retail company with e-commerce, markets, catering and product development.
- Managed and trained employees and worked together in farmers market sales, catered events, cross-cultural tea education, and food manufacturing.
- Created marketing/photography for website and social media.
Laguna Beach High School & Canyon High SchoolLaguna Beach and Anaheim Hills, CA
High School Science Teacher
08.1998 - 06.2003
Job overview
- Taught A.P. Biology, Honors Biology, Marine Ecology, Chemistry, Anatomy & Physiology.
- Designed and implemented university-transferable curriculum for new Marine Ecology course.
- Collaborated with Ocean Institute, Dana Point to launch Marine Science certification program.
- Led teacher workshops and educator conferences.
U.C. Irvine School Of Medicine
Research Scientist - Electrophysiology/Immunology
09.1997 - 08.1998
U.C. Irvine, F. Lynn Carpenter, Ph.D.Campo Dos y Medio, Costa Rica
Field Researcher - Tropical Reforestation/Ecology
06.1997 - 08.1997
Education
Chapman UniversityOrange, CA
Secondary Teaching Credential from Education
1999
University of California, Irvine
Bachelor of Science from Biology: Ecology And Evolutionary Bio
06.1997
Skills
- Facilitation of Group Programs
- Planning Lessons & Curriculum
- Data Entry, Management & Basic Analysis
- Basic Social Media: Instagram, Facebook
- Event and Program Coordination
- Laboratory and Class Instruction
- Serving Diverse Communities
- Project and Inquiry-based learning
- Team Leadership Qualities, Tour Guiding
- Customer Service - retail/wholesale
- Travel itinerary coordination and pricing
- Guest Relations Management
- Customer Service - retail/wholesale
- Multilingual: Conversational Spanish, Arabic
Timeline
Tea Merchant/Entrepreneur
Chai Town Tea
02.2012 - 04.2016
Homeschool Educator/Director
Self
08.2010 - 05.2022
High School Science Teacher
Laguna Beach High School & Canyon High School
08.1998 - 06.2003
Research Scientist - Electrophysiology/Immunology
U.C. Irvine School Of Medicine
09.1997 - 08.1998
Field Researcher - Tropical Reforestation/Ecology
U.C. Irvine, F. Lynn Carpenter, Ph.D.
06.1997 - 08.1997
Other: Customer Service, Sales, Food Server
Various
06.1995 - 11.2022
Chapman University
Secondary Teaching Credential from Education
University of California, Irvine
Bachelor of Science from Biology: Ecology And Evolutionary Bio
Overview
29
years of professional experience
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