Rosana Valdiris
Colorado Springs,CO
Summary
Insightful Human Resources Coordinator proficient in recruitment, orientation, benefits, policy writing, payroll, record-keeping, and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Adept at building positive relationships with employees and executives alike.
Overview
23
23
years of professional experience
Work History
Human Resources Coordinator
Peaks Recovery Center
11.2022 - 10.2023
- Supported HR functions with emphasis on record keeping, policy writing, recruitment, orientation, payroll for 100+ employees, investigations and general HR tasks.
- Primarily responsible for overall recruitment process by posting job ads, filtering applications, scheduling and conducting interviews, and drafting offer letters.
- Partnered with Directors to ascertain hiring needs and subsequently provide candidate recommendations.
- Participated in recruitment events and job fairs.
- Completed background and reference checks to facilitate hiring and onboarding of employees and interns.
- Conducted new employee onboarding and provided ongoing orientation training.
- Managed payroll processing and benefits to compensate employees for services rendered.
- Coordinated and scheduled meetings and interviews with Directors from every department and Executive Level Officers.
- Maintained human resources information system and kept employee files up to date and accurate.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Reviewed human resources paperwork, policies and procedures for accuracy and completeness; revising or creating new policies if needed.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Responsible for employment verifications and unemployment paperwork/hearings prior to hire or after termination.
- Contributed to the development and maintenance of personnel policies to streamline and standardize procedures.
- Developed and administered internal surveys to evaluate employee satisfaction and areas of improvement.
- Worked with Directors and Executives to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Specialist
Patlin Services/Lamain Industries
02.2001 - 11.2022
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Developed and coordinated employee training programs to improve productivity and performance.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Advocated for staff members, helping to identify and resolve conflicts.
Education
Master of Arts - Theology
Colorado Christian University
Denver, CO05.2019
Master of Professional Studies - Strategic Human Resources Management
University of Denver
Denver, CO11.2013
Bachelor of Science - Organizational Management
Colorado Christian University
Denver, CO05.2008
Skills
- Human Resources Management
- Employee Relations
- Company Organization
- Benefits Administration
- Payroll Administration
- Recruiting
- Maintains Confidentiality
- Confidential Document Control
- New Employee Orientations
- Benefits and payroll coordination
- Staff recruiting and retention
- Superb interpersonal skills
- Background Checks
- Payroll Processing
- Payroll coordination
Accomplishments
Restructured the recruitment criteria resulting in a 90% employee retention rate. Developed and implemented various policies including lockdown policy, attendance policy, credit card policy, etc. Created various databases to track employee absences, quarterly and annual reviews, as well as unemployment claims. Conducted employee surveys to determine the factors influencing worker productivity resulting in a different employee engagement strategy for management.
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Coordinator
Peaks Recovery Center
11.2022 - 10.2023
Human Resources Specialist
Patlin Services/Lamain Industries
02.2001 - 11.2022
Master of Arts - Theology
Colorado Christian University
Master of Professional Studies - Strategic Human Resources Management
University of Denver
Bachelor of Science - Organizational Management
Colorado Christian University
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