Summary
Work History
Education
Skills
Timeline
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Rosanda Gay

Killeen,TX

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Work History

Childcare Provider

N
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Receptionist

Hair by Tiece Llc
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Porter

Let's Make a Deal Moving Company
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Stored supplies safely and securely to prevent theft and damage.

Shipping and Receiving Clerk

G A L Manufacturing Company
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.

Janitor

Bumble Bee Temp Agency/ The BAM
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Kept building spaces premises clean inside and outside.

Cashier

Duane Reade
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

McDonald's Restaurant
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Handled cash with high accuracy and took care to check bills for fraud.

Sales Associate

Barney's Co-op
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Plasterer

Iroquois Job Corps
  • Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
  • Enhanced building stability by applying layers of plaster to interior and exterior walls, ceilings, and partitions.
  • Protected surfaces surrounding work areas such as windows, doors, or sidewalks.
  • Performed adeptly in challenging environments, including high ceilings and tight spaces, to deliver top-quality results.
  • Maintained consistency in texture and color throughout projects using proper mixing techniques and careful application practices.
  • Improved customer satisfaction by delivering high-quality results through precise application techniques and attention to detail.
  • Maintained knowledge of industry materials, tools and equipment.

Education

GED -

UCAWD Attain Lab
Niagara Falls, NY

Skills

  • Patience and empathy
  • Child supervision
  • Childcare
  • Hygiene and cleanliness
  • Meal preparation
  • Activity planning
  • Toilet training
  • Time management skills
  • Cash handling
  • Reliability and punctuality
  • Customer relations
  • Product restocking
  • Data entry
  • Telephone skills
  • Organization skills
  • Product and service sales

Timeline

Childcare Provider

N

Receptionist

Hair by Tiece Llc

Porter

Let's Make a Deal Moving Company

Shipping and Receiving Clerk

G A L Manufacturing Company

Janitor

Bumble Bee Temp Agency/ The BAM

Cashier

Duane Reade

Cashier

McDonald's Restaurant

Sales Associate

Barney's Co-op

Plasterer

Iroquois Job Corps

GED -

UCAWD Attain Lab

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Rosanda Gay