Rosangel Camilo
Sleepy Hollow ,NY
Summary
A highly adaptable and dynamic professional with a demonstrated history in building strong relationships with clients. Excelled in team leadership and fluent in Spanish, enhancing customer satisfaction and cross-cultural communication. Demonstrated exceptional problem-solving abilities, contributing to a significant improvement in service quality and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hairstylist's Assistant
Elegant Touch
09.2023 - 11.2024
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Camp Counselor
Tarrytown Recreation Center
06.2023 - 08.2023
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Supported youth development by creating inclusive programming that fostered social skills, mental wellbeing, physical health benefits among participants.
- Evaluated program effectiveness by gathering participant feedback, making necessary adjustments to continuously improve service quality.
- Implemented risk management policies to reduce accidents and ensure the safety of all participants in recreation center programs.
- Led groups of children safely through variety of camp activities.
Secretary
J&M Quality Cleaning
05.2021 - 06.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Babysitter
Independent Babysitting
08.2020 - 05.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
High School Diploma -
Sleepy Hollow High School
Tarrytown, NY06.2024
Skills
- Building client relationships
- Client consultation
- Maintenance skills
- Appointment scheduling
- Customer service
- Verbal and written communication
- Problem-solving
- Time management
- Team leadership
- Positive engagement
- Patience and empathy
- Behavior management
- Multilingual proficiency
- Cross-cultural communication
Certification
CPR certification
Languages
Spanish
Native or Bilingual
Timeline
Hairstylist's Assistant
Elegant Touch
09.2023 - 11.2024
Camp Counselor
Tarrytown Recreation Center
06.2023 - 08.2023
Secretary
J&M Quality Cleaning
05.2021 - 06.2023
Babysitter
Independent Babysitting
08.2020 - 05.2021
CPR certification
High School Diploma -
Sleepy Hollow High School
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