Rosangela Garcia
Palm Coast,FL
Summary
Adaptable professional with a demonstrated ability to quickly learn and thrive in dynamic environments. Recognized for strong problem-solving skills and a proven track record of building effective relationships with clients and team members. Committed to fostering team success while navigating change and achieving positive results.
Overview
8
8
years of professional experience
Work History
Virtual/Private Home/ Tutor (All Susbjects K -12)
Self-employeed
Hialeah, FL
03.2022 - Current
- Developed and applied behavior modification strategies as needed.
- Conducted regular parent-teacher meetings to discuss the progress of students.
- Monitored daily student behavior and attendance records.
- Provided tailored instruction to meet individual learning needs.
- Maintained regular communication with parents about children's performance.
- Developed engaging quizzes and tests to measure student comprehension of material.
- Collaborated with educators to create innovative strategies for teaching complex concepts.
- Guided students in enhancing their study skills.
- Provided motivation to students to enhance commitment toward academic success.
- Integrated technology into the learning process whenever possible.
- Incorporated digital tools into educational programs regularly.
Fair Housing Assistant Property Manager
Archdiocese Of Miami
Sunny Isles Beach, FL
05.2023 - 11.2024
- Obtained quotes from contractors for repair work to maintain property.
- Collaborated with underprivileged and differently abled individuals to identify financial assistance opportunities.
- Executed administrative tasks including typing correspondence efficiently.
- Directed team members involved in housing program operations, upkeep, and office support.
- Performed regular checks on apartments to identify required maintenance.
- Conducted interviews with potential clients to gather personal information.
- Evaluated qualifications of candidates based on established guidelines to fill open positions.
- Monitored adherence to established safety protocols across the complex.
- Supported monthly rent billing process for tenants.
- Ensured accuracy of records in company databases.
- Addressed tenant complaints promptly.
- Created promotional materials to advertise available units within the complex.
- Generated reports detailing occupancy rates and rental income.
- Inspected physical structures to identify unusual deterioration.
- Established inspection processes ensuring adherence to housing regulations.
- Facilitated client transition to community-based independent living.
- Explained program services to potential participants.
- Instructed tenants on rights under local landlord-tenant statutes.
- Worked with property managers to uphold legal standards.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted in preparing eviction notices when necessary.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Front Desk Receptionist/ Assistant Manager
Parkway Inn Hotel
Miami Springs, FL
02.2020 - 02.2023
- Responded to inquiries and room requests made online, by phone, or by email.
- Drafted and maintained incident reports, daily activity logs, and other documents requested by management.
- Facilitated front desk operations for a busy, high-volume hotel.
- Computed guest billings and posted charges to room accounts.
- Addressed and welcomed a large volume of guests to the business per day, improving overall customer service and engagement.
- Maintained a clean and organized reception area to uphold company image.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Processed and distributed internal and external communications.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Investigated and analyzed client complaints to identify and resolve issues.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Teller
Check Cashing U.S.A
Miami Lakes, FL
01.2020 - 03.2022
- Clarified different features of banking products to customers.
- Ensured strict confidentiality of client data and banking records.
- Referred inquiries to relevant branch staff.
- Prepared official checks to fulfill customer requirements.
- Ensured customer identification compliance with regulatory standards.
- Conducted comprehensive training sessions on cash drawer handling.
- Fostered strong client connections through tailored engagements.
- Detected inconsistencies in transactions by analyzing unbalanced debits and credits.
- Accepted mortgage and loan payments, confirming payment dates.
- Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
Student/Office Staff Assistant
Miami Dade College
Hialeah, FL
02.2017 - 01.2020
- Performed a wide range of simultaneous job tasks to support the professor's academic, research, and operational needs.
- Supported clerical tasks such as managing phone inquiries.
- Organized files and research papers to streamline document retrieval.
- Facilitated development of conflict resolution strategies through guided coaching.
- Utilized library resources and scholarly databases to identify credible sources.
- Handled invoicing tasks following university guidelines.
- Compiled and updated student records, ensuring data accuracy for grades and attendance.
- Managed inbound calls to deliver information and ensure precise routing.
- Supported faculty and staff during student conferences.
- Configured audiovisual equipment.
- Oversaw inventory to maintain adequate supply levels at all times.
Education
Associate of Arts - Biology
Miami Dade College
Hialeah, FL01-2024
Skills
- Administrative support
- Issue handling
- Meeting arrangements
- Hospitality services
- Group tutoring
- Personalized learning plans
- Learning techniques
- Foreign language instruction
- ACT preparation
- Analytical thinking
- Data analysis
- Lesson planning
- Goal setting
- Online learning platforms
- Homework assistance
- Creativity and innovation
- Account updating
- Drawer balancing
- Exceptional customer service
- Rapid data entry skills
- Cash counting
- Asset protection
- Financial software
- Hospitality and accommodation
- Loans
- Investment product sales
- Currency and coin counter
- Strong work ethic
- Letter preparation
- Filing
- Research
- Meeting planning
- Transcription and dictation
- Grammar
- Multi-line telephone system operation
- Microsoft outlook
- Event coordination
- Property management
- Strong negotiation
- Document preparation
- Budget analysis procedures
- Rent collection
- Preparing property agreements
- Tenant relations
- Sales support
- Policy enforcement
- Scheduling appointments
- Property maintenance
- Asset management
- Property inspection
- Great planning skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Elementary
italian
Elementary
Affiliations
- Piano Player
- Honor Student
- Medical Terminology, medical shadowing, and vital signs taking, at Family Practice.
- Self taught student.
References
References available upon request.
Timeline
Fair Housing Assistant Property Manager
Archdiocese Of Miami
05.2023 - 11.2024
Virtual/Private Home/ Tutor (All Susbjects K -12)
Self-employeed
03.2022 - Current
Front Desk Receptionist/ Assistant Manager
Parkway Inn Hotel
02.2020 - 02.2023
Teller
Check Cashing U.S.A
01.2020 - 03.2022
Student/Office Staff Assistant
Miami Dade College
02.2017 - 01.2020
Associate of Arts - Biology
Miami Dade College
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