Rosangela Goncalves
Providence
Summary
Knowledgeable with expertise in my work and reliable worker with hands-on experience monitoring and doing preparation . Personable, caring and commended for building routines while handling emotional and social needs.
Overview
3
3
years of professional experience
Work History
House Cleaner
House Cleaning
Cranston
05.2025 - 07.2025
- Cleaned residential spaces using appropriate tools and cleaning solutions.
- Organized cleaning supplies and equipment for efficient work processes.
- Followed safety protocols to ensure a safe working environment.
- Communicated with clients to understand specific cleaning needs and preferences.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Washed windows inside and outside as needed.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Transported trash bags to designated outdoor receptacles for disposal.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Polished metal fixtures in kitchen and bathroom areas.
Assistant Director
Elementary school 13 de janeiro
Praia
09.2024 - 01.2025
- Supported teachers in implementing lesson plans and classroom activities effectively.
- Managed communication between parents, teachers, and school administration regularly.
- Evaluated student feedback to improve teaching strategies and resources used.
- Facilitated workshops for parents on supporting student learning at home.
- Collaborated with community partners to enhance educational resources available to students.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Established standards of excellence for customer service delivery throughout the organization.
- Provided guidance to departmental staff in resolving customer complaints.
- Ensured compliance with safety regulations among all personnel.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Analyzed data from multiple sources to identify trends and develop strategies for improvement.
- Developed and maintained relationships with external partners and vendors.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed completed work to verify consistency, quality, and conformance.
Babysitter
Kindergarten PimPao
Achada Santo Antonio
05.2023 - 06.2024
- Supervised children during playtime and structured activities.
- Prepared and served nutritious snacks for young children.
- Assisted in developing engaging lesson plans and activities.
- Maintained a clean and safe environment for children to explore.
- Communicated effectively with parents about children's daily activities.
- Encouraged positive social interactions among children during group play.
- Responsibly watched children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Engaging in age-appropriate activities like reading stories or playing games.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Helped complete homework, school projects and chores.
Baker's Assistant
KERO CV
Praia
08.2022 - 12.2022
- Assisted in preparing dough and batters for various baked goods.
- Maintained cleanliness and organization of baking workspace and equipment.
- Packaged finished products for display and customer orders effectively.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Collaborated with team members to streamline daily baking operations efficiently.
- Created attractive dessert trays for catering events.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Created new recipes using available ingredients and for special occasions.
- Adapted measurements to meet quantity of bakery items being prepared.
Education
Associate of Arts - Public Relations
IPTartes
Santiago, CV07-2024
High School Diploma -
Centro Educativo Miraflores
Santiago, CV06-2022
Skills
- Customer service
- Food safety
- Baking techniques
- Cleaning protocols
- Team collaboration
- Communication skills
- Organizational skills
- Visual merchandising
- Staff management
- Fluent in Portuguese and Cape verdean creole, basic spanish understanding
- Guest relations
- Skilled in Powerpoint and Excel
- Keeping children safe
- Patience and empathy
- Screen time rules
- Special needs experience
- Behavior management
- Overnight care
- Bathing and dressing
- Toddler care experience
- Park supervision
- Behavior monitoring
- Puzzle and game play
- Nutritional meal preparation
- Clear communication
- Homework assistance
- Childcare
- Exercise and outdoor activities
- Sweeping and mopping
- Housekeeping
- Glass and window washing
- Professional appearance
- Multitasking and organization
- Attention to detail
- Professionalism and ethics
- Reliability and punctuality
- Work prioritization
- Cleaning and sanitizing
Languages
Portuguese
Native/ Bilingual
Cape Verdean Creole
Native/ Bilingual
Spanish
Limited
Timeline
House Cleaner
House Cleaning
05.2025 - 07.2025
Assistant Director
Elementary school 13 de janeiro
09.2024 - 01.2025
Babysitter
Kindergarten PimPao
05.2023 - 06.2024
Baker's Assistant
KERO CV
08.2022 - 12.2022
Associate of Arts - Public Relations
IPTartes
High School Diploma -
Centro Educativo Miraflores
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