PROFESSIONAL SUMMARY Versatile Pantient Generalist successful at handling multiple tasks and roles on a daily basis with no loss to quality or speed. Skills include inventory management, solution development and working with minimal direction. Familiar with offering case worker support in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Generalist
MedRite Urgent Care
Queens
05.2023 - 03.2024
Setup and teardown/cleanup workstations at day's end
Greet and direct guests (offer coffee, water, etc
And prepare it for guests if needed)
Register visitors upon arrival
Create name badge
Badge visitors entering and leaving the facility
Greet guests as they arrive for vaccinations, swabs, and/or health screenings
Record patient data in the HOST (OTI) system
Distribute hygiene products, food, and other necessities to patients and clients
Assist with meal delivery, setup, and breakdown, and supply guests with snacks
Utilize materials efficiently with minimal waste
Respect and safeguards the confidentiality of guest-related information
Maintain a positive working atmosphere
Assist in planning guests' travel and relocation
Create an even interval of appointments and collaborating with the site manager
Monitor appointments and work with guests
Assist with the unboxing of orders and the distribution of supplies to each floor
Receive deliveries
Keep the lobby clean
Manage incoming email.
Tax Prepare
Bronxworks
Bronx, New York
01.2021 - 04.2023
Completed and filed returns with tax departments at local, state and federal levels
Maintained complete records of client tax returns and supporting documentation in secured areas
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions
Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities
Facilitated communication between clients and tax authorities.
Childcare Assistant
Jireh Group Family Daycare
03.2020 - 02.2021
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
Applied positive behavior management techniques to enhance social interactions and emotional development
Offered parents daily reports outlining activities, behavior and accomplishments
Promoted language development skills through reading and storytelling
Engaged with children individually to encourage physical activity and academic curiosity
Discussed programs policies and practices to families and visitors
Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports
Maintained child-friendly environment by allowing frequent access to outdoor activities.