Rosangela Neris

Managed insurance billing and payment processing tasks.

Evaluated financial records to verify correct account adjustments.

Supported loading encounters when necessary.

Maintains accurate records of billing and claim submissions.

Updating patient’s demographics and generating billing reports.

Check patient’s payments.

Reviewing Explanation of Benefits.

Managed reconciliation of denied claims.

• Interviewed and assessed new clients daily.
• Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.
• Analyzed financial information obtained from clients to determine eligibility.
• Utilized ICD-10 and procedure codes, along with calling contracted insurance carriers to obtain authorization prior to finalizing admission process.
• Carefully reviewed medical records for accuracy and completion as required by insurance companies.
• Developed internal and external network with referral sources.

• Thoroughly interviewed clients.
• Provided personal nursing care in pre- and post-operative situations.
• Completed and submitted clinical documentation in accordance with agency guidelines.
• Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
• Educated clients regarding family planning concerns as well as pre and post test education involving HIV testing.

• Provided accurate and appropriate information in response to customer inquiries about Planned Parenthood Services
• Addressed customer service inquiries in a timely and accurate fashion.
• Made reasonable procedure exceptions to accommodate client's with appointments requested.