ROSANGELEE JIMENEZ
Bronx,NY
Summary
Highly motivated and customer-focused professional with extensive experience in customer service, email correspondence, and phone support. Known for delivering exceptional service and resolving inquiries promptly and effectively. Possesses strong communication skills, a positive attitude, and a commitment to providing a high level of service to customers. Adept at multitasking in fast-paced environments and collaborating with team members to achieve organizational goals. Capable of adapting to challenging and fast-paced working environments, performing tasks with minimal supervision and utilizing available resources to complete assigned duties. Excellent communicator with basic knowledge of Spanish language.
Overview
1
1
year of professional experience
Work History
Medication Aide
Living Assisted
05.2024 - Current
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Reported changes in patient status regarding drug therapy.
After School Aid
St. Elizabeth School
04.2023 - 05.2024
- Provided attentive supervision and meaningful engagement for children aged under four years old
- Fostered a safe and nurturing environment
- Facilitated age-appropriate activities, and promoted social, cognitive, and emotional development through interactive play and educational experiences
Aesthetic Lab
06.2023 - 08.2023
- Greeted and welcomed guests with warmth and hospitality, ensuring a positive and memorable experience from arrival to departure
- Answered phone calls and responded to emails in a courteous and efficient manner
- Effectively managed inquiries and provided timely and accurate information to ensure customer satisfaction and organizational efficiency
- Maintained cleanliness and organization of the reception area to uphold a professional and welcoming environment for visitors
- Implemented regular cleaning schedules and ensured proper arrangement of furniture and decor to enhance the overall aesthetics and functionality of the space
Daycare Attendant
06.2023 - 03.2023
- Provided attentive care and supervision for dogs, ensuring their safety and well-being at all times
- Implemented safety protocols and maintained a secure environment to prevent accidents or incidents
- Demonstrated a genuine love and understanding of canine behavior while fostering a nurturing and enjoyable experience for the animals under my care
Education
Associates - Nursing
Lehman College of The City University of New York
The Bronx, NYLPN - Nursing
Mildred Elley - New York Campus
New York, NYHigh School -
Preston Highschool
06.2022
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Medical Scribe
- Experience with Microsoft X1
- Data Entry 55 WPM
- Executive Secretary and Business Administration Certification
- Advanced Executive Assistant and Office Manager Diploma
- Executive Office Professional Certificate Program
- After School Teacher
- Front Desk Receptionist
Timeline
Medication Aide
Living Assisted
05.2024 - Current
Aesthetic Lab
06.2023 - 08.2023
Daycare Attendant
06.2023 - 03.2023
After School Aid
St. Elizabeth School
04.2023 - 05.2024
Associates - Nursing
Lehman College of The City University of New York
LPN - Nursing
Mildred Elley - New York Campus
High School -
Preston Highschool