Rosangely Agosto
Haines City,Florida
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
My BA Therapy
08.2023 - Current
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Youth Development Professional
Boys And Girls Club Of Fitchburg And Leominster
03.2021 - 05.2023
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Helped set appropriate goals and plans to achieve targets.
- Took part in sports, games, and movie nights with children.
- Supervised youth and maintained security for each child under care.
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Established and maintained relationships with youth, families and community partners.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Implemented variety of fun and recreational activities for residents.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Supervised youth in engaging environment to promote security and safety for all ages.
Store Manager
Dunkin Donuts
08.2020 - 05.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Department Head
Burlington
07.2019 - 03.2020
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Served needs of 100+ customers per day as head of skilled sales floor team.
- Communicated with managers of other departments to maintain transparency.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
Education
High School Diploma -
Leominster High School
Leominster, MA06.2016
Skills
- Bilingual in English and Spanish
- Progress Monitoring
- Critical Thinking
- Rapport Building
- Strategic Planning
- Financial Management
- Positive Environment Planning
- Customer Service
- Complaint Resolution
- Prioritization
- Conflict Resolution
- Policy Implementation
Certification
- RBT - Registered Behavior Technician
- CPR Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Behavioral Technician
My BA Therapy
08.2023 - Current
Youth Development Professional
Boys And Girls Club Of Fitchburg And Leominster
03.2021 - 05.2023
Store Manager
Dunkin Donuts
08.2020 - 05.2023
Department Head
Burlington
07.2019 - 03.2020
High School Diploma -
Leominster High School
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