Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosanna Dingeldein

Phoenix,AZ

Summary

Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.

Overview

9
9
years of professional experience

Work History

Patient Care Technician

Banner Desert Medical Center
Mesa, AZ
07.2024 - Current
  • Assist orthopedic and spine patients with activities of daily living including bathing, eliminating, feeding, walking and positioning both pre and post operatively.
  • Taking vital signs including blood pressure, heart rate, oxygen saturation, temperature and blood sugars.
  • Follow safety protocols and ensure an environment conducive to healing for all patients.

Multilines-Claims Representative

Progressive Insurance Co.
Tempe, AZ
11.2017 - 07.2024
  • Utilizing analytic software to execute accuracy in investigations regarding complex liability losses and generate data to confirm and support validity of claims.
  • Ownership of claim with experience in total loss, pro-rata, negotiation, subrogation, attorney interaction and regular face to face contact with customers to receive and notarize documents.
  • Promote customer loyalty executing consistent and expedited handling to meet company metrics.

Claims Associate

State Farm Insurance Co.
Tempe, AZ
09.2016 - 11.2017
  • Proficiency of policy literature and proper handling procedure application to fairly and accurately assess liability in motor vehicle incidents.
  • Competency of programs to generate claims, enter and analyze personal data.
  • Identify and work to fulfill consumer needs while meeting company metrics in a fast paced environment.

Education

Master of Science - Nursing

Grand Canyon University
Phoenix, AZ
12.2027

Associate of Applied Science - Nursing

Mesa Community College
Mesa, AZ
05.2026

Nursing Assistant Certificate of Completion - undefined

Mesa Community College
Mesa, AZ
12.2023

Bachelor of Science - Applied Biological Sciences

Arizona State University
Tempe, AZ
05.2016

Skills

  • Teamwork
  • Problem Solving
  • Decision Making
  • Trustworthiness & Ethics
  • Stress Management
  • Thoroughness
  • Time Management
  • Technical Knowledge
  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Infection control standards

Timeline

Patient Care Technician

Banner Desert Medical Center
07.2024 - Current

Multilines-Claims Representative

Progressive Insurance Co.
11.2017 - 07.2024

Claims Associate

State Farm Insurance Co.
09.2016 - 11.2017

Nursing Assistant Certificate of Completion - undefined

Mesa Community College

Master of Science - Nursing

Grand Canyon University

Associate of Applied Science - Nursing

Mesa Community College

Bachelor of Science - Applied Biological Sciences

Arizona State University
Rosanna Dingeldein